Goosefeathers Pub Manager

Vail ResortsNewbury, NH
Onsite

About The Position

The Pub Manager is responsible for the daily operations of Goosefeathers Pub, including staffing, training, scheduling, and ensuring exceptional guest experiences. This role oversees both Front of House (FOH) and Back of House (BOH) operations, with a strong emphasis on food safety, alcohol compliance, and team development.

Requirements

  • Minimum 3 years of experience in food and beverage or hospitality management
  • Strong leadership and team development skills
  • Excellent communication and organizational abilities
  • ServSafe certification or equivalent food safety training
  • Knowledge of alcohol service regulations and compliance
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency in Microsoft Office and POS systems
  • Must be at least 18 years of age

Nice To Haves

  • Fully committed to 3 weeks of work
  • Must be an active Seasonal Employee – This program is NOT available to Year-Round Employees

Responsibilities

  • Hire, train, and schedule staff
  • Ensure completion of required tasks and training
  • Conduct cashier, server, and bartender training
  • Communicate Incident/Guest (IG) concerns appropriately
  • Maintain proper staffing levels for FOH and BOH
  • Ensure alcohol guidelines and team training are followed
  • Oversee sorting and dining room management
  • Enforce food safety best practices
  • Ensure cocktail recipes are followed
  • Ensure safe food handling and ServSafe certification
  • Adhere to menu recipes and food safety standards
  • Manage or delegate ordering and follow-up
  • Ensure liquor license compliance and staff training
  • Update and manage alcohol menus and recipes
  • Enforce responsible service practices
  • Provide daily/weekly plans and expectations to staff
  • Maintain clear communication with other resort F&B leaders
  • Conduct daily team huddles and weekly staff meetings
  • Support growth of Supervisors, Kitchen staff, FOH team, and Assistant Managers
  • Foster staff engagement and recognition
  • Complete daily, weekly, and monthly operational reports
  • Attend enterprise-wide meetings as assigned
  • Communicate regularly with the team regarding operational concerns and successes

Benefits

  • Free passes for employees
  • Employee discounted lift tickets for friends and family
  • Free ski lessons
  • 40% retail discounts
  • Epic Service training and development
  • Wellness benefits
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
  • $800 stipend
  • Free Employee Housing
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