Pub Crew - Rockaway Beach

Pelican Brewing Company•Palmyra, VA

11h•Onsite

About The Position

Provide superior customer service by ensuring food quality is always to the Pelican excellence Standard, is presented in a timely fashion, politely, and correctly. Maintain a clean, stocked, and presentable service area for guests. Maintain a positive and communicative work environment with fellow team members to ensure guests receive a favorable experience and develop returning clientele.

Requirements

One year restaurant experience preferred
Understanding of restaurant health and safety rules
Excellent communication skills
Oregon Food Handler’s card
Physical endurance to move quickly and carry large trays

Responsibilities

Providing exemplary guest service and communicating effectively and efficiently with team members.
Being hospitable, friendly, and communicative with guests to ensure a positive dining experience at the Pelican.
Communicating effectively with team members to streamline communication about any ticket issues, food changes or 86’d items during service.
Ensuring food gets delivered correctly to guests and to communicate with team members immediately should anything be incorrect.
Maintaining a clean and safe work environment and maintaining upkeep of stocked items in condiment stations, restrooms, dining areas, and passthrough.
Pre-bussing tables as needed
Assisting dish operator as needed
Working in a fast-paced environment and remaining calm with any unforeseen changes.
Assisting other service personnel as needed.
Performing all duties in accordance with the Family of Companies and Pelican customer service standard.
Maintaining general knowledge and providing information to guests of Pelican menu items, events, community involvement.
Understanding all kitchen systems, including KDS screen
Efficiently and effectively keeping food organized in window while waiting for complete order to finish
Vast knowledge of menu allergies