PT Teller I

RCB Bank • Arkansas City, KS

8d • Onsite

About The Position

At RCB Bank, we believe that every role within our organization plays a critical part in delivering exceptional service to our customers and communities. The jobs we offer reflect our commitment to building strong, meaningful relationships and maintaining the highest standards of integrity, professionalism, and customer care. We are dedicated to fostering a culture where every team member understands their purpose and impact on our mission to serve the financial needs of our customers while contributing to the economic vitality of the communities we call home. RCB Bank is committed to creating an outstanding experience for our customers in every single interaction, and we desire to differentiate RCB Bank from the competition through exceptional standards of service. All employees, whether in person, on the phone, through email, or online are expected to conduct themselves with the utmost level of professionalism and customer service while adhering to the RCB Bank standards of service: Integrity, Reputation, Professional, Empowered, Welcome, Ownership, Action, Responsive, Relational, and Excel.

Requirements

• Previous customer service experience
• Successful completion of teller essentials training program after hire

Nice To Haves

• Previous cash handling experience
• Previous float teller experience
• You can communicate clearly and effectively with customers and co-workers.
• You can follow detailed procedures and maintain accuracy in changing environments.
• You understand basic fraud indicators and are committed to proper escalation procedures.
• You care about your community and have a desire to be involved.

Responsibilities

• Obtain customer identification, signatures, and any other necessary required information; record and process all transactions according to regulations, procedures, and established controls at any branch location assigned.
• Examine cash, checks, and other supporting documents to verify authenticity, identify potential fraud or suspicious activity, and to protect the Bank from financial/reputational loss; follow established escalation procedures when encountering unusual or irregular transactions.
• Balance cash drawer daily while adhering to branch-level controls; promptly research discrepancies and report any outages to the supervisor.

Benefits

• Medical Plan
• Prescription Drug Plan
• Teladoc™
• Dental Plan
• Vision Plan
• Flexible Spending Accounts (Healthcare & Dependent Care)
• Life and AD&D Insurance
• Disability Plans
• Life Assistance Plan (EAP)
• Multiple Supplemental Plans
• Sick Leave
• Paid Federal Holidays
• Vacation and PTO
• 401(k)
• ESOP

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed