PT Support Associate - F&F

Tory Burch•Orlando, FL

About The Position

The PT Support Associate supports front-of-house and back-of-house store operations in a fast-paced environment with changing priorities. The role contributes to product flow and the smooth running of the store while working collaboratively with a team focused on excellent customer experiences. Typical duties may include greeting customers, running items, operating the cash register, answering phones, following operational policies and procedures, packing and unpacking shipments, and organizing the stock room. The role requires flexible availability to meet business needs, including overnight, evening, holiday, and weekend shifts. Occasional overnight travel may be required.

Requirements

  • One to two years of experience in a high-volume, customer-driven retail environment.
  • Open availability for a flexible work schedule that meets business needs, including overnight, evening, holiday, and weekend shifts.
  • Ability to lift at least 40 pounds and to carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods.

Nice To Haves

  • Stock-related experience is a plus.
  • A sense of humor is a plus.

Responsibilities

  • Greet customers and support front-of-house operations.
  • Run items and assist with store needs.
  • Operate the cash register and answer phones.
  • Understand and execute operational policies and procedures.
  • Pack and unpack shipments.
  • Organize the stock room to support product flow and the smooth running of the store.
  • Collaborate with the store team to help create memorable customer experiences.

Benefits

  • Competitive pay and rewards for high performance.
  • Benefits to support mental and physical health, financial security, and overall wellness.
  • Employee discount and access to exclusive special offers.
  • Retail Excellence Programs in areas such as styling, coaching, and brand ambassadorship, with support from Retail Leaders.
  • Paid volunteer days and opportunities to give back through the Tory Burch Foundation.
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