PT Supervisor, Revenue Recovery
About The Position
Enhances the protection of UPS revenues by conducting revenue recovery activities, including measuring and weighing customer packages and consistently communicating findings internally and externally to customers. Uses cost-effective measures to audit shipping characteristics manually and with automated measuring equipment. Reviews, improves, and monitors UPS revenue management and recommends process updates and improvements. Trains and supervises employees’ daily activities, ensuring assigned duties are completed safely and on time. This people-management role coordinates team work across the organization and is accountable for team performance and results, including decisions about hiring, pay, and performance. The supervisor runs a shift of frontline employees, assigns tasks, manages progress, and ensures day-to-day assignments are completed within the shift. Routine problems are resolved using established policies and procedures. The position is based at the Ontario Hub. The morning sort is scheduled from 10:00 a.m. to 3:30 p.m., as business needs dictate, Sunday through Thursday. Schedule changes may be needed to provide vacation coverage on the Preload Shift.
Requirements
- Must be a U.S. citizen or national, a lawful permanent resident, or an alien authorized to work in the United States for this employer.
- Must be flexible to schedule changes due to vacation coverage needs on the Preload Shift.
Nice To Haves
- Bachelor’s degree or international equivalent preferred.
Responsibilities
- Supervises and trains employees.
- Conducts audits of procedures and methods and generates reports.
- Measures and weighs customer packages as part of revenue recovery activities.
- Communicates revenue recovery findings consistently to internal stakeholders and customers.
- Audits shipping characteristics manually and using automated measuring equipment.
- Reviews, improves, and monitors revenue management and recommends process updates and improvements.
- Assigns tasks, manages progress, and ensures shift assignments are completed safely and on time.
Benefits
- Medical and prescription drug coverage
- Dental coverage
- Vision coverage
- Flexible Spending Account
- Health Savings Account
- Dependent Care Flexible Spending Account
- Basic and Supplemental Life Insurance
- Accidental Death and Dismemberment coverage
- Disability Income Protection Plan
- Employee Assistance Program
- 401(k) retirement program
- Vacation
- Paid holidays and personal time
- Paid sick and family and medical leave time as required by law
- Discounted Employee Stock Purchase Program
- Annual short-term and/or long-term incentive compensation programs, subject to eligibility requirements
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What This Job Offers
Job Type
Part-time
Career Level
Manager
Education Level
No Education Listed
