PT Seasonal PTS Driver Non CDL

Harvard UniversityBoston, MA
Onsite

About The Position

Operates fully accessible shuttle van as a supplement to the fixed route shuttle bus service. Receives online ride requests via Harvard’s evening van mobile application and responds to requests throughout Cambridge / Allston campuses. Assists passengers with mobility impairments as needed.

Requirements

  • High school diploma or equivalent preferred.
  • Three to five years of related passenger transport experience preferred.
  • Must possess strong verbal communication skills, a clear speaking voice and solid customer service skills, including courtesy, flexibility, sensitivity, patience and humor.
  • Demonstrated ability to work effectively in a customer-focused team environment required.
  • Valid State driver’s license required.
  • Driving history must meet University Operations Services standards.
  • A minimum of six years driving experience required.
  • Basic knowledge of tablet use.
  • Email access proficiency.
  • Will be required to wear a uniform provided by employer.
  • Critical Operations Personnel
  • Must be willing and able to perform physically demanding work outdoors in all types of weather conditions.
  • The incumbent needs the ability to lift up to 50 lbs.
  • Required to sit for prolonged periods of time.

Nice To Haves

  • CDL is preferred.

Responsibilities

  • Operates shuttle van to meet scheduled and on-demand passenger pick-up requests.
  • Communicates on two-way radio with dispatcher to receive instructions and confirm changes, additions, or deletions from route schedule.
  • Assists passengers with mobility impairments both entering and exiting.
  • Performs daily safety inspection of vehicle and equipment. Completes vehicle condition report that includes requests for maintenance and repair.
  • Performs daily cleaning of vehicle interior including: emptying the trash receptacles, sweeping the floor, and dusting the seating surfaces. Performs refueling of vehicle as needed.
  • Utilizes on – demand electronic technology to provide safe ride services at night.
  • Performs related duties as required which may include occasional parcel delivery.
  • Participates as a member of the Passenger Transport Services Planning Team.
  • Performs related duties as required.

Benefits

  • Generous paid time off including parental leave
  • Medical, dental, and vision health insurance coverage starting on day one
  • Retirement plans with university contributions
  • Wellbeing and mental health resources
  • Support for families and caregivers
  • Professional development opportunities including tuition assistance and reimbursement
  • Commuter benefits, discounts and campus perks
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