Pt Liab Rep- CBO2

HH Health System•Arab, AL

7d•Onsite

About The Position

Serves as a liaison between the Hospital and the early out agency. Assists the department manager to manage the early out agency relationships by coordinating all efforts to perform vendor reconciliation and making recommendation of reconciling items to department manager. The Patient Liability Rep is responsible for determining accounts are to be deemed bad debt and the assignment of those accounts to appropriate collection agency. Also assists in the identification of charity candidates from the accounts identified as bad debt. Generates reports and keeps statistics on amount of bad debt written off and provides to the Team Lead and or Section Manager.

Requirements

General application knowledge of EXCEL and WORD.
Proven applicable experience working in an environment that utilizes electronic billing, internal report archives, and tools for applicable database management strongly preferred.
1 to 3 years working experience of Hospital or Physician office billing and collection processes including coordinating bad debt processing strongly preferred.
Proven applicable experience of preparing complex correspondence to resolve accounts strongly preferred.
Effective communication skills verbally and written with internal Hospital departments, Physician Offices, Patient, and Insurance payers strongly preferred.
Must be able to effectively manage a large volume of accounts while maintaining a high accuracy and positive outcomes.
High school diploma or GED

Responsibilities

Serves as a liaison between the Hospital and the early out agency.
Assists the department manager to manage the early out agency relationships by coordinating all efforts to perform vendor reconciliation and making recommendation of reconciling items to department manager.
Determines accounts to be deemed bad debt and assigns them to the appropriate collection agency.
Assists in the identification of charity candidates from accounts identified as bad debt.
Generates reports and keeps statistics on the amount of bad debt written off and provides them to the Team Lead and/or Section Manager.

Benefits

medical
dental
vision
life insurance
flexible spending
short term and long term disability
several retirement account options with 401K organization match
nurse residency program
tuition assistance
student loan reimbursement
On-site training and education opportunities
Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more