Pt Liab Rep- CBO2
About The Position
Serves as a liaison between the Hospital the early out agency. Assists the department manager to manage the early out agency relationships by coordinating all efforts to perform vendor reconciliation and making recommendation of reconciling items to department manager. The Patient Liability Rep is responsible for determining accounts are to be deemed bad debt and the assignment of those accounts to appropriate collection agency. Also assists in the identification of charity candidates from the accounts identified as bad debt. Generates reports and keeps statistics on amount of bad debt written off and provides to the Team Lead and or Section Manager.
Requirements
- General application knowledge of EXCEL and WORD.
- Proven applicable experience working in an environment that utilizes electronic billing, internal report archives, and tools for applicable database management strongly preferred.
- 1 to 3 years working experience of Hospital or Physician office billing and collection processes including coordinating bad debt processing strongly preferred.
- Proven applicable experience of preparing complex correspondence to resolve accounts strongly preferred.
- Effective communication skills verbally and written with internal Hospital departments, Physician Offices, Patient, and Insurance payers strongly preferred.
- Must be able to effectively manage a large volume of accounts while maintaining a high accuracy and positive outcomes.
Responsibilities
- Serve as a liaison between the Hospital and the early out agency.
- Assist the department manager to manage early out agency relationships by coordinating vendor reconciliation.
- Make recommendations for reconciling items to the department manager.
- Determine which accounts are to be deemed bad debt.
- Assign bad debt accounts to the appropriate collection agency.
- Assist in the identification of charity candidates from accounts identified as bad debt.
- Generate reports and keep statistics on the amount of bad debt written off.
- Provide bad debt reports and statistics to the Team Lead and/or Section Manager.
Benefits
- medical
- dental
- vision
- life insurance
- flexible spending
- short term disability
- long term disability
- 401K organization match
- nurse residency program
- tuition assistance
- student loan reimbursement
- On-site training and education opportunities
- Employee Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
