PT Framer (Will Train)

Michaels•Columbia, SC

1d•Onsite

About The Position

The PT Framer helps customers find products and creates custom framing solutions for their art. The role builds customer relationships, supports store operations, and helps maintain a safe, clean, clutter-free, well-merchandised, and in-stock store. Framing orders must be completed on time and to a high standard of quality. The position also supports sales, stocking, cash handling, and omnichannel processes. The role works in a public retail store. Public areas are climate controlled, while some stock rooms may not be; outdoor work may be required when retrieving carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Training is indicated in the job title.

Requirements

Basic computer skills.
Basic measuring skills.
Ability to operate framing equipment and a glass cutter.
Ability to perform regular bending, lifting, carrying, reaching, and stretching; move throughout the store; and remain standing for long periods.
Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.
Applicants in the U.S. must satisfy applicable federal, state, and local legal requirements of the job.

Nice To Haves

Retail experience.
Experience selling products and/or services to customers.

Responsibilities

Follow Standard Operating Procedures and company programs, policies, and standards to comply with applicable laws and requirements.
Build customer relationships and create custom framing solutions using the company’s Elevated ABC Deliver approach.
Deliver sales and production results.
Complete framing orders with a high degree of quality and on time.
Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
Provide friendly customer service, help customers find products, and maintain a well-merchandised, in-stock store.
Support shrink and safety programs.
Interact with others in an accepting and respectful manner, remain positive in difficult situations, and serve as a role model for the organization’s vision and values.
Participate in truck unloading and stocking processes, following truck standards and completing work within budget.
Operate the cash register and handle cash according to standards.
Acknowledge customers, help locate products, and provide solutions.
Assist with omnichannel processes.
Perform other duties as assigned.