PT Framer (Will Train)

Michaels Stores•Columbia, SC

2d•Onsite

About The Position

The PT Framer helps customers find products and develop custom framing solutions for their art, building customer relationships while delivering a memorable shopping experience. The role completes framing orders accurately, to a high standard of quality, and on time, while helping maintain a safe, clean, well-merchandised, and in-stock store environment. The position follows company policies, standard operating procedures, and applicable legal requirements; supports sales, production, shrink, and safety programs; and assists with customer service, stocking, truck unloading, cash handling, and omnichannel processes. Work takes place in a public retail store. Public areas are climate controlled, though some stockrooms may not be; some outdoor work may occur when retrieving carts or unloading trucks. The frame shop includes a glass cutter and heat press. Work hours include nights, weekends, and early mornings.

Requirements

Basic computer skills.
Basic measuring skills.
Ability to operate framing equipment and a glass cutter.
Ability to perform regular bending, lifting, carrying, reaching, and stretching; move throughout the store; and remain standing for long periods.
Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.

Nice To Haves

Retail experience.
Experience selling products and/or services to customers.

Responsibilities

Follow Standard Operating Procedures and company programs, policies, and standards, including applicable laws and requirements.
Use Elevated ABC Deliver and personal design skills to build customer relationships and create custom framing solutions; deliver sales and production results.
Complete framing orders with a high degree of quality and on time.
Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
Provide friendly customer service, help customers locate products, and offer solutions.
Maintain a well-merchandised, in-stock store and a safe, clean, clutter-free environment.
Support shrink and safety programs.
Interact with others in an accepting and respectful manner, maintain a positive attitude in difficult situations, and promote the organization’s vision and values.
Participate in truck unloading and stocking while following truck standards and completing work within budget.
Operate the cash register and handle cash according to standards.
Assist with omnichannel processes.
Perform other duties as assigned.