PT Backroom Coordinator Associate Midtown

TJX•Charlotte, NC

13d•Onsite

About The Position

The Backroom Coordinator Associate is responsible for executing receiving and merchandising standards and helping Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The Associate coordinates truck delivery and merchandise processing, trains and mentors Associates, monitors team productivity, and helps ensure work is completed according to the store plan. The position also maintains backroom organization, merchandising and signage standards, and compliance with applicable recycling and hazardous-waste programs. The Associate communicates priorities and progress with management and coworkers, supports training and store shrink-reduction efforts, promotes credit and loyalty programs, and maintains a safe environment. Other duties may be assigned. The role requires a flexible schedule, including nights and weekends. The listed starting pay range is USD $13.25 to $13.75 per hour; actual starting pay depends on relevant skills, qualifications, and experience. Benefits include an associate discount, EAP, smoking cessation support, bereavement benefits, 401(k) contributions, child-care and cell-phone discounts, pet and legal insurance, credit union access, and referral bonuses. Associates meeting service or hours requirements may also qualify for 401(k) matching, medical, dental and vision coverage, HSA, health care FSA, life insurance, short- and long-term disability, paid parental leave, paid holidays, vacation and sick time, auto and home insurance discounts, a scholarship program, and adoption assistance. Benefits are subject to applicable plan terms and may change.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Capable of multitasking and responding appropriately to changes in direction or unexpected situations.
Able to work effectively with peers and supervisors as a team player.
Capable of lifting heavy objects, with or without reasonable accommodation.
Able to train others.
One year of retail experience.
Six months of leadership experience.

Responsibilities

Create a positive internal and external customer experience and role-model exceptional customer service.
Promote honesty and integrity and maintain confidentiality.
Coordinate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Coordinate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
Ensure Associates complete tasks according to the store plan and prioritize work as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain organization, cleanliness, and recovery standards in the backroom.
Ensure compliance with recycling and, where applicable, hazardous-waste programs.
Communicate priorities and progress accurately and effectively with management and Associates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefits
401(k) associate contributions
Child-care discounts
Cell-phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) matching, for Associates meeting service or hours requirements
Medical insurance, for Associates meeting service or hours requirements
Dental insurance, for Associates meeting service or hours requirements
Vision insurance, for Associates meeting service or hours requirements
Health savings account (HSA), for Associates meeting service or hours requirements
Health care flexible spending account (FSA), for Associates meeting service or hours requirements
Life insurance, for Associates meeting service or hours requirements
Short- and long-term disability coverage, for Associates meeting service or hours requirements
Paid parental leave, for Associates meeting service or hours requirements
Paid holidays, vacation, and sick time, for Associates meeting service or hours requirements
Auto and home insurance discounts, for Associates meeting service or hours requirements
Scholarship program, for Associates meeting service or hours requirements
Adoption assistance, for Associates meeting service or hours requirements