Acting PT ASM- Fashion show- Las Vegas, NV

Pacsun Careers•Las Vegas, NV

1d•Onsite

About The Position

This role is for a Part-Time Assistant Store Manager (PT ASM) in the fashion show industry, located in Las Vegas, NV. The position focuses on customer experience, team leadership, and operational efficiency. The PT ASM is expected to foster a positive and authentic customer environment, handle customer issues effectively, and maintain store standards. They will also supervise sales associates, provide coaching, and ensure operational tasks and visual directives are met.

Requirements

Customer-focused mindset.
Ability to handle customer situations in compliance with policy and procedures.
Ability to maintain a clean and well-organized store.
Ability to share feedback with the leadership team.
Ability to perform floor supervisor duties.
Ability to hold self and others accountable for operational tasks.
Ability to coach and provide feedback on performance.
Ability to support associate engagement.
Ability to provide direction to associates.
Ability to prioritize and delegate tasks.
Ability to support and execute visual directives and standards.
Ability to drive efficiency in operational store processes.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Ensure all team members deliver an engaging, positive, and authentic customer experience.
Handle customer situations in compliance with policy and procedures, attempting to 'solve for yes' and escalating issues as appropriate.
Maintain a clean and well-organized store, promoting a safe working and shopping environment.
Share feedback from customers with the leadership team.
Perform the floor supervisor role as needed during non-peak periods.
Hold self and others responsible for the accomplishment of all operational tasks.
Coach and provide feedback on Sales Associate's performance.
Support associate engagement by recognizing and rewarding outstanding performance.
Provide direction to associates to ensure understanding of company directives and standards.
Prioritize and delegate tasks to meet all operational needs.
Support and execute visual directives and maintain visual standards.
Drive efficiency in all operational store processes.