Psychosocial Coordinator

Chimes•Upper Darby, PA

5d•$52,000•Onsite

About The Position

Are you ready to step into a leadership role where your work directly shapes recovery outcomes for the people who need it most? As our Psychosocial Coordinator, you'll run the day-to-day operations of a community residential rehabilitation program — supervising a dedicated team, guiding clients toward recovery, and making sure every service delivered meets the highest standards of care. This is more than a management job. It's a chance to build a program you're proud of, mentor staff who look to you for direction, and be the steady hand that keeps care moving forward — even in the toughest moments.

Requirements

Bachelor's degree in a behavioral health discipline
Pennsylvania Child Abuse Clearance, Criminal Clearance, and Fingerprint-based federal criminal history
Valid Driver's License
Not listed on any Medicaid/Medicare Exclusion list
Additional relevant experience and/or education may be considered in place of the above, at the Personnel Officer's discretion.

Nice To Haves

None required

Responsibilities

Own the day-to-day success of your psychosocial program, from staffing to service quality
Provide hands-on supervision and coaching to your team, individually and in groups
Step in with direct client services whenever the program needs you
Be the point person your staff can count on — including 24-hour availability for emergencies
Support fellow programs with backup supervision when needed
Ensure every service reflects recovery-oriented, culturally competent best practices
Connect clients and staff with the community resources that make recovery possible
Recognize when a client needs a higher level of care and make the call promptly
Manage staffing, documentation, billing, and re-authorizations with precision and speed
Partner with Accounting to resolve billing issues quickly
Keep spending on track and minimize unnecessary costs
Maintain equipment and facilities, flagging repairs or replacements early
Ensure full compliance with licensing standards, contracts, and agency policy
Partner with your supervisor to shape the program's annual plan
Track performance improvement indicators, census, and outcome data
Run regular staff meetings that turn insight into action
Report incidents promptly and transparently
Represent the agency professionally with payers, community partners, and at interagency meetings
Respond quickly and thoughtfully to client complaints or grievances
Handle HR-approved disciplinary actions in line with agency policy