PSYCHIATRIC TECHNICIAN - Adult Rehab

Carilion Clinic • Roanoke, VA

11h • Onsite

About The Position

The Psychiatric Technician helps maintain the safety and therapeutic milieu of an acute psychiatric hospital unit serving adults and children with mental illness. The role provides patient care and assistance with activities of daily living, secretarial support, and leadership of daily goals and wrap-up groups. The technician participates in unit activities, shares observations and relevant information with the care team, and reports concerns to licensed nursing staff.

The technician observes patients, organizes and provides nursing care in accordance with unit standards, and completes admission and discharge procedures and documentation in the chart or EMR. The role welcomes and orients admissions to unit routines and safety precautions, responds promptly to call lights and telephones, conducts safety rounds, supports nutritional needs, and performs delegated treatments such as EKGs, blood glucose testing, intake and output, and enemas. The technician advocates for patients’ rights, provides psychological, social, and cultural support, and treats patients with respect and dignity.

The position requires managing patients who may become aggressive or combative, assisting nursing staff with escalating patients, and leading code-secure activities with staff and security. The technician participates in quality management and performance improvement, follows cost-containment practices, properly charges for supplies, and maintains equipment and a safe, orderly, professional environment. Clerical duties are performed under the supervision of licensed nursing staff. Other job-related duties may also be assigned.

Requirements

• High school graduate or GED required.
• Successfully complete de-escalation training within four months of hire and maintain it thereafter.
• Must be able to obtain AHA BLS-HCP.
• A valid Virginia State driver's license is required in the NRV to transport patients.
• Experience with, or ability to manage, patients with explosive potential and escalating situations.
• Ability to function with minimal supervision and recognize when direction or assistance is needed beyond the scope of capabilities.
• Ability to learn and participate as a team member.
• Clinical skills to work with child, adolescent, and adult populations, with an understanding of their growth and development.

Responsibilities

• Observe patients and report unusual circumstances, verbalized or written concerns, and other relevant information to licensed nursing staff.
• Organize, prioritize, and provide nursing care in accordance with unit standards.
• Complete admission and discharge processes and documentation in the chart or EMR according to unit standards.
• Greet admissions, make them comfortable, and orient them to unit routines and safety precautions within 15 minutes of arrival.
• Answer call lights and telephones promptly and meet basic patient needs.
• Conduct patient safety rounds every 15 minutes or according to unit policy.
• Assist patients with activities of daily living and nutritional needs.
• Provide delegated patient treatments, including EKGs, blood glucose testing, intake and output, and enemas.
• Advocate for patients, protect their rights, and provide psychological, social, and cultural support while treating them respectfully and with dignity.
• Organize and lead daily goals and wrap-up groups.
• Manage patients with potential for aggressive or combative behavior and assist nursing staff with escalating patients.
• Lead and direct code-secure activities with staff and security, helping ensure the safety and well-being of patients, visitors, and staff during crises.
• Participate in quality management and performance improvement activities and identify improvement opportunities in a timely manner.
• Support cost-containment measures, charge for supplies at the time of use, and use equipment and supplies respectfully and cost-effectively.
• Remove discontinued equipment from patient rooms, clean it, and return it to proper storage.
• Maintain a safe, orderly, and professional environment; identify and correct safety hazards or report them to the appropriate resource.
• Select appropriate equipment, verify that it is operating properly, and use it according to policies, procedures, or manufacturer recommendations.
• Perform clerical duties under the supervision of licensed nursing staff.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Employer-funded pension plan, vested after five years.
• Voluntary 403B.
• Paid time off accrued from day one.
• Onsite fitness studios and discounts to Carilion Wellness centers.
• Access to the Personify Health health and wellness app.
• Childcare discounts.
• Continued education and training.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED