Psychiatric Sr Case Mgr

University of Rochester • City of Rochester, NY

20h • $20 - $27 • Onsite

About The Position

The Psychiatric Senior Case Manager position is based in Pediatric Behavioral Health & Wellness: Brighter Days Urgent Care which is a part of the clinical services of the Department of Psychiatry located at the UR Medical Center. The Urgent Care service provides: (1) Walk-In initial mental health/safety assessment, and immediate evidence-informed crisis intervention, as well as follow-up recommendations and linkage to appropriate community resources and treatment and (2) Short-term solution focused treatment to patients and their families in an up to 6-session model of care. The Psychiatric Senior Case Manager will support the Urgent Care team and the families they serve with consultation regarding community resources, preparation and follow up on referrals, and participation in appointments and community-based visits when clinically indicated. Must subscribe to UR Medicine ICARE values, including, creating a culturally competent environment by treating patients, families, trainees, and co-workers in a sensitive manner with appropriate attention to cultural differences.

Hours of Urgent Care operation is: 8:00 am- 8:30 pm, 7 days a week, closed on University holidays. Schedule options for this position include: Four 10-hour days including one weekend day, and five 8-hour days from 12pm-8:30pm.

Requirements

• Associate's degree in health-related field and 2 years of experience as a psychiatric case manager required
• Equivalent combination of education and experience
• DL NUMBER - Driver License, Valid and in State and access to automobile upon hire required

Nice To Haves

• Lived experience working with the mental health system related to a family member

Responsibilities

• Provide consultation to clinicians regarding community resources for their patients and patients’ families
• Meet with patients and/or caregivers to assist with paperwork, correspondence, etc., necessary to ensure linkage to appropriate resources; as well as assist with access to urgently needed resources (e.g., food, housing, medical care)
• Participate in evaluation and treatment appointments with mental health clinicians and patients/families as needed (e.g., to share information about community resources and programs)
• Responsible for documenting patient and family contacts and patient progress in the electronic medical record
• For patients in acute crisis, collect information, prepare referrals, and follow-up on referrals to county-based OMH services, Health Homes, Preventive Services, Residential Treatment Facilities (RTF) and Residential Treatment Centers (RTC)
• Make collateral contacts for new and existing patients and families. Collateral contacts may include Child Protective Caseworkers, Foster Care Caseworkers, other DSS Caseworkers, probation officers, pediatricians and nurse practitioners, and school personnel.
• Make community-based visits when clinically indicated to support youth and family advocacy efforts (e.g., school visits, CSE meetings, DHS)
• Provide outpatient telephone screens to families seeking services for their child or adolescent.
• Participate in designated service meetings

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree