The Psychiatric Registered Nurse provides direct and indirect services to patients and supports medical providers in patient care and coordination. The role responds to patient inquiries and issues by telephone, communicates with medical providers and other health care partners, documents verbal orders and patient interactions, and coordinates medication access through pharmacy refills, samples, patient assistance programs, or other means. The nurse also provides direct services such as refill appointments, vital-sign monitoring, provider referrals, and assistance with urgent care needs. The nurse assesses and triages telephone calls, drop-in visits, and appointments for psychiatric and medical concerns for patients of assigned medical providers. The role monitors mental health symptoms, medication adherence, medication effectiveness, and side effects; assesses patient needs; provides education; and offers crisis management as needed. The nurse documents patient interactions and activities in the electronic health record and coordinates care with pharmacies, outside agencies, families, case managers, therapists, and other care partners.
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Job Type
Full-time
Education Level
High school or GED