Scheduler - Phone Support (Psychiatric Assistant)

LENAPE VALLEY FOUNDATION•Doylestown, PA

8d•Onsite

About The Position

Lenape Valley Foundation is seeking a Psychiatric Assistant to support the doctors who provide critical mental health services for the Bucks County Community. This is an excellent opportunity for someone with an interest in the mental health field! This is a full-time position, working 9-5 Monday-Friday.

Requirements

High School Diploma or GED
One or more years’ experience in a medical setting highly preferred.
Comfortable engaging in phone based communication for the majority of the workday
Compassion for our clients
Organization skills and a high attention to detail
Computer proficiency
Ability to perform the physical requirement of the job description, with or without accommodation

Responsibilities

Provide phone support by answering scheduling calls and questions/concerns about medications
Understand insurance to properly schedule clients with the correct prescribers
Provide SUPERIOR customer service while responding to client’s requests
Address billing warnings and insurance coverage
Educate clients on refill policies ad how to access the refill clinic
Enter information into electronic medical records
Effectively communicate with clinical and billing teams
Maintain voicemail

Benefits

DailyPay- gives you the flexibility to access your earnings immediately- on your own schedule!
Paid training and supervision
403(b) Retirement Plan
Generous PTO Policy
15 PTO Days, 10 Paid Sick Days, 4 Paid Personal Days, 7 Paid Holidays, 5 Paid Conference Days
Medical, Dental, and Vision Insurance
Credit available for medical opt-out
Flexible Spending Account (FSA)
Long-Term Disability and Basic Life Insurance
Employee Assistance Program (EAP)
Continuing Education Assistance Program
Access to student loan management and repayment support