(REMOTE) Phone Booker / Appointment Scheduler

AIL•Columbus, GA

4d•Remote

About The Position

We're looking for a detail-oriented, organized, and people-focused Phone Booker to join our growing remote team. In this role, you'll be the first point of contact for prospective candidates—helping schedule interviews, confirm appointments, and ensure a smooth, professional experience from the very first conversation. If you enjoy talking with people, staying organized, and making a positive first impression, this could be the perfect opportunity for you.

Requirements

Excellent verbal communication skills
Friendly, professional phone etiquette
Confidence making a high volume of outbound calls
Strong organizational and time-management abilities
Consistent follow-up and attention to detail
Ability to work independently in a remote environment
Positive attitude and willingness to learn
Basic computer skills and comfort learning new technology
Legally authorized to work in the United States
Reliable high-speed internet connection
Computer or laptop with webcam and microphone
Quiet workspace for making outbound calls
Comfortable using Zoom, Calendly, email, and other web-based applications (training provided)

Nice To Haves

Previous experience in appointment setting, customer service, recruiting, scheduling, call center operations, administrative support, or sales is helpful—but not required.

Responsibilities

Make outbound calls to warm leads who have expressed interest in our opportunities
Confirm candidate interest and answer basic scheduling questions
Schedule appointments using our online calendar system
Follow up with candidates who missed or need to reschedule appointments
Maintain accurate notes and update candidate records in our recruiting system
Communicate professionally through phone, email, and text when appropriate
Collaborate with the recruiting team to keep the interview pipeline moving efficiently