Appointment Scheduler
About The Position
Do you want to share your passion for healthcare? Are you looking for your next challenge? Join us in partnering with our patients to improve well-being through comprehensive high-value healthcare. This is an amazing opportunity to contribute to a growing organization and utilize your skills in multiple specialty areas including ENT, Allergy & Asthma, and Facial Plastics. Your role as an Appointment Scheduler will allow you to serve the community, simplify healthcare, and help to provide creative solutions to ensure a world class experience. You'll join a creative and passionate team of physicians and clinical staff. This role offers plenty of opportunity to grow your skills and expand your knowledge in healthcare!
Requirements
- High School Diploma or equivalent
- 1 year customer service or reception experience
- Valid Driver’s License
Nice To Haves
- Experience in a medical office environment
- Knowledge of electronic medical records systems
Responsibilities
- Responsible for answering phone calls and scheduling all physician and provider appointments accurately and efficiently
- Responsible for a friendly greeting and beginning the registration process
- Responsible for routing calls to the appropriate person when necessary
- Obtain and enter current demographic and insurance information accurately and update as necessary
- Responsible for rescheduling appointments when a physician schedule changes as well as maintaining efficient and accurate provider schedules
- Communication with interpreter services and accompany appointments
- Manage schedules to adjust when necessary
- Other duties as assigned
Benefits
- Paid holidays
- PTO on an accrual basis
- Paid personal health day
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
