Psychiatric Admissions Specialist - Temporary

State of Vermont•Berlin, VT

5d•Onsite

About The Position

This position involves interviewing patients upon arrival to assess their status and explain their rights. The specialist will distribute required patient information, enter and correct patient data in automated systems, and produce reports. They will also notify relevant parties of discharges or elopements, safeguard patient valuables, and update the electronic Bed Board in real time. Additionally, the role provides reception coverage outside of normal business hours and during staff shortages, offers back-up support for Medical Records by obtaining and copying records, and fields calls related to electronic medical record issues. The position also receives referrals for involuntary mental health patients statewide, ensuring all community resources have been exhausted, admissions meet hospital criteria, correct procedures are followed, and referrals are approved. Technical assistance and data reporting are provided to the care management team to facilitate information flow and patient transfers. Detailed data collection and basic analytic reports are associated with referrals, admission/disposition criteria, legal status, involuntary medication, and emergency procedures. Daily morning updates are sent to the care management system. The specialist also receives and processes requests for patient transport/supervision from designated hospitals, care managers, or QMHPs, faxes requests, follows through to ensure delivery, and schedules requests, notifying the requesting agency of the status. Finally, this role serves as the primary point of contact for all emergencies at VPCH, monitoring the emergency line, responding to medical/psychiatric emergencies, and acting as a liaison with emergency responders. They monitor all communications, elevate as necessary, and monitor the paging system to page staff for emergency situations.

Requirements

High school diploma or equivalent and one (1) year of work experience in a healthcare setting, healthcare administration, direct service to individuals with mental illness, care coordination, healthcare transportation management, or utilization review.
OR Two (2) years of full-time college coursework or an associate's degree in nursing, psychology, social work, or a field closely related to mental health or healthcare.
Must pass a fingerprint supported background investigation.
Must agree to Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks.
Must agree to finger-printing and background check requirement.

Responsibilities

Interview patients upon arrival to assess awareness of their status and to explain their rights.
Distribute all required patient information to other hospital personnel.
Enter patient information into automated systems and correct errors and discrepancies.
Produce reports as required.
Notify relevant parties in cases of discharge or elopement.
Safeguard patient valuables and track additions and removals.
Update the electronic Bed Board in real time.
Provide Reception coverage after normal business hours and during staff shortages.
Provide back up coverage and support for Medical Records by obtaining copies of records for new admissions and copying records as needed.
Field calls for electronic medical record issues.
Receive referrals for admission of involuntary mental health patients statewide.
Ensure all available community resources have been exhausted, proposed admissions meet hospital criteria, correct procedures have been followed, and that referral has been approved by an authorized applicant.
Provide technical assistance and data reporting to the care management team to facilitate information flow and transfer of patients under the care and custody of the Commissioner of Mental Health.
Perform detail oriented collection of data and basic analytic reports associated with referrals, hospitalization admission and disposition criteria, legal status, involuntary medication, and emergency procedures for all persons in the care management system.
Send daily morning updates to all members of the care management system.
Receive requests for patient Transport/Supervision from Designated Hospitals (DH), Care Managers, or QMHPs from one location (DH, Court, Home) to another location (DH, DOC).
Fax request, follow through to ensure delivery of request, and scheduling of requests.
Notify requesting agency of status of request.
Serve as the primary point of contact for all emergencies at VPCH.
Monitor emergency line and respond accordingly to medical / psychiatric emergencies.
Act as liaison with emergency responders.
Monitor all communications and elevate, as necessary.
Monitor paging system and page staff as necessary for emergency situation.