Specialist - Admissions

FVTC•Appleton, WI

2d•Onsite

About The Position

As an initial sales point of contact with the college, the Admissions Specialist will champion our values of customer-centric care and student success. This position provides presentations, career, course, program, and administrative information and guidance (Admissions, Financial Aid, and Registration) to entering students to ensure they have the resources necessary for transition to one of the College’s occupational programs. The employee will collaborate closely with Counseling and Advising Services, Enrollment Services, Access, Community and Engagement Services, Employment Connections, Financial Services, Educational Support Services, and academic departments to ensure appropriate services and resources are provided to students.

Requirements

Associate’s Degree in related field required
Two to three years recent, related experience which includes responsibility for working with students in providing entrance, program information, guidance in a college educational or transitional program, providing information to students on college admission, financial aid, and/or registration processes.
Strong Presentation Skills required
Valid Driver’s License required.
Subject to FVTC's Motor Vehicle Records (MVR) Check.
Demonstrated experience working with a diverse adult student population required.
Knowledge and experience regarding the needs of students with multiple educational barriers required.
Ability to design data collection systems and utilize data to evaluate and improve service delivery required.
Intermediate skills in Microsoft Excel required.
Knowledge and experience working with electronic student records systems required, preferably Workday.

Responsibilities

Lead and partner with Marketing, Student Services, Instructional Divisions, and other FVTC staff to develop, implement and manage recruitment plans to engage and convert prospective students to enrolled students.
Build and maintain relationships while abiding by FVTC’s Confidentiality policy, both in person and through the utilization of technology to include the college’s student relationship management and student information system. This includes follow-up with contacts via phone, email, text, etc.
Analyze data by communication mode to establish return on investment.
Utilize the CRM system to enter information, record, and maintain lead records to ensure targeted communication is distributed per established rules to prospective students.
Coordinate, execute and give presentations for one-on-one and group tours for a variety of audiences to include middle school and high school students, adults, displaced workers, families, high school students and community organizations to discuss FVTC programs, admissions requirements, paying for college, and developing a plan for transition from their current situation to being an enrolled student.
Serve as FVTC’s point of contact for all student recruitment activities beyond FVTC’s campus.
Disseminate FVTC marketing material and publications in all outreach efforts.
Using data, evaluate and analyze events and conversion efforts and make recommendations for improvement.
Evaluate prospective student interests using college and career exploration tools to promote career discovery and program exploration and build confidence in their FVTC program choice.
Assist prospective students in navigating the admissions process.
Understand and communicate program plans, course schedules, checklists, and admissions requirements.
Provide assessment (ACCUPLACER) interpretations and referrals for remediation and educational support services.
Assess student needs and provide referrals to college and community resources to support the educational goals of the student.
Partner with various departments in advisory committee meetings to develop future marketing plans, such as outreach at job centers, career fairs, etc.
Disseminate Strategic Enrollment Management Snapshot and targeted program activities to academic departments as needed.
Provide input to the marketing staff on the development of FVTC marketing communications as they relate to student recruitment.
Recruit, train, and oversee Peer Leaders and Interns.
Interview and Train new Admissions Specialists
Involvement in strategic planning activities and initiatives.