Psych Admissions Coordinator

Mass General Brigham•Belmont, MA

3d•$30•Onsite

About The Position

This is a full time, 40-hour a week position, Monday-Friday, day shift. The role involves psychiatric triage for all levels of care for McLean Hospital units on and off-site, certain McLean affiliates, MGB facilities, and capitated contracts. It also includes a teaching function for all evaluating clinicians regarding payers and precertification requirements, as well as a teaching/consulting role to junior psychiatric triage staff. The position facilitates inpatient admissions for psychiatric and substance abuse referrals across four campuses 24/7/365. Key functions include interviewing patients, family members, or referring professionals to obtain clinical and demographic data, performing MGB-wide bed searches, reassessing census and bed availability, completing financial screenings, entering patient information into EPIC, maintaining confidentiality, completing admitting paperwork, and interacting professionally with departmental hospital staff.

Requirements

Bachelor's Degree in a related field of study.
Experience working in a mental healthcare setting (3-5 years required).
Experience as a Psych Admissions Coordinator I (1-2 years required).
Demonstrated strong interviewing skills.
Clinical knowledge of psychiatric diagnoses and treatment.
Data entry skills.
Excellent interpersonal communication via telephone and in person.
High degree of comfort working with a psychiatric population.
Ability to handle sensitive information with discretion and good judgment.
Knowledge of computer terminal, EPIC and Microsoft Teams preferred.
Keyboarding skills.

Nice To Haves

Experience in lieu of a degree may be accepted.

Responsibilities

Facilitates inpatient admission for psychiatric and substance abuse referrals across four campuses 24/7/365.
Interviews the patient, family member, or referring professional to obtain clinical and demographic data following the established admission procedure.
Provides MGB-wide bed search following established triage procedure.
Continually reassess census and bed availability.
Completes financial screening according to established procedure.
Enters patient information into EPIC completely and accurately.
Maintains confidentiality of the department's information and contributes to the effective operation of the department.
Completes admitting paperwork.
Interacts with departmental hospital staff in a professional and cooperative manner.
Provides teaching function for all evaluating clinicians regarding payers and precertification requirements.
Serves in a teaching/consulting role to junior psychiatric triage staff.