PST Supervisor

Labcorp•Itasca, IL

8d•$40,000 - $79,000•Onsite

About The Position

Labcorp is seeking a Phlebotomy Supervisor to join our team in Chicago, IL. This role emphasizes your ability to lead, inspire, and develop others. As a Phlebotomy Supervisor you will lead a team of Phlebotomists and directly impact the Patient/Client experience. You will manage and oversee all aspects of our LabCorp patient service centers and designated client locations. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.

Requirements

High school diploma or equivalent
Phlebotomy certification from an accredited agency
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Must be at least 21 years’ old and have a Valid Driver’s License and good driving record

Nice To Haves

1 year or more of leadership experience
3 years of experience as a phlebotomist
Flexibility to work overtime as needed
Able to pass a standardized color blindness test

Responsibilities

Supervise a team of (+25) phlebotomists working in Patient Service Centers and/or physician's offices
Manage patient flow, wait times, and inventory levels and information logs
Monitor monthly productivity and report any deviations as necessary
Coordinate phlebotomists' schedules through resourceful and creative thinking
Perform operational duties such as payroll, monthly schedules and performance appraisals
Partner with Human Resources regarding employee relations issues and disciplinary actions
Hire and train phlebotomists to fill any open positions
Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
Provide exceptional customer service to all patients and clients
Assist in the set-up of new Patient Service Centers or Client Offices
Provide resolution of any patient or client issues
Perform, collect and prepare specimens when needed
Travel to additional sites as necessary