Provisioning Engineer

CapgeminiAtlanta, GA
$68,911 - $161,544Onsite

About The Position

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are same. This is an onsite role in Atlanta, GA. We are seeking a Telecom Provisioning Engineer with strong OSS/BSS expertise to design, build, and maintain service provisioning solutions. This role will support automation, system integration, and service lifecycle management across complex telecom environments.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience).
  • 3–7+ years of experience in telecom provisioning / OSS development.
  • Strong programming skills in one or more languages: Java, Python, or JavaScript.
  • Experience with REST APIs, Microservices architecture, and system integrations.
  • Hands-on experience with OSS/BSS systems and service provisioning platforms.
  • Knowledge of telecom protocols and concepts (e.g., IP networking, MPLS, Ethernet, VoIP).
  • Experience working with databases (SQL/NoSQL).
  • Familiarity with Linux/Unix environments.
  • Strong debugging, problem-solving, and analytical skills.

Responsibilities

  • Design, develop, and maintain automated provisioning workflows for telecom services (e.g., broadband, voice, video, enterprise networking).
  • Build and enhance integrations between OSS/BSS platforms, network elements, and third-party systems.
  • Develop APIs, microservices, and backend components to support provisioning and service orchestration.
  • Analyze business requirements and translate them into technical provisioning solutions.
  • Troubleshoot and resolve provisioning failures and system integration issues.
  • Collaborate with Network Engineering teams to understand device-level configurations and provisioning requirements.
  • Support lifecycle management including activation, modification, suspension, and decommissioning of services.
  • Participate in system upgrades, migrations, and transformation initiatives (e.g., legacy to modern OSS platforms).
  • Ensure high availability, scalability, and performance of provisioning systems.
  • Contribute to automation, CI/CD pipelines, and DevOps practices.
  • Maintain documentation for provisioning logic, workflows, and integrations.

Benefits

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility
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