Provisioning Coordinator

Experian

2d • Remote

About The Position

Join Our Team as a Provisioning Coordinator! Are you a professional with experience in Unemployment Insurance POAs and experience supporting client onboarding, data operations, and relationship management? We're looking for someone like you to join our team! As the Provisioning Coordinator, you will play a critical role in the execution, management, and submission of power of attorney documentation, address of record, and SIDES changes for client accounts. You'll also be responsible for contact management and overseeing the daily operations of a client data role. Your work will involve close collaboration with our clients, our teams, and state agency personnel to ensure seamless and efficient processes. You will report to Experian's Manager, Client Data and work remotely. Location preference: Central or Eastern time zone.

Requirements

• 3+ years of experience in Unemployment Insurance POAs
• Some knowledge of PEO POAs
• Experience prioritizing tasks and resolving issues
• Experience with contact and data management systems
• Interpersonal and team collaboration abilities
• Comfortable operating independently
• Microsoft Office Suite, including Excel (can maintain complex spreadsheets), PowerPoint, and Outlook

Responsibilities

• Create the process flow for power of attorney documents
• Establish and maintain address of record and SIDES documentation
• Resolve delays in the POA process, keeping everything on track
• Maintain accurate client contact information
• Oversee daily operations related to client data management
• Communicate with internal staff and state agencies
• Provide status updates for audit resolutions
• Track tasks and follow up on alerts to ensure smooth operations

Benefits

• Great compensation package and bonus plan
• Full medical, dental, vision
• Matching 401K
• Fully remote environment
• Flexible time off including volunteer time off, vacation, sick
• 12-paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed