Provincial Operations Manager
About The Position
The Provincial Operations Manager is the sole province-wide operational resource within Regional Operations, operating outside of any individual region. This is a senior professional role focused on strategic coordination, innovation, and operational leadership across the entire province. The role supports the Director, Regional Operations and Infrastructure in delivering key programs and initiatives that require a provincial lens, those that cross regional boundaries, involve executive-level partnerships, and ensure consistency and alignment across all six regions. This role sits at the intersection of operations, policy, partnerships, and emergency response. The Provincial Operations Manager will lead complex projects, foster executive relationships with government and critical infrastructure partners, monitor regional performance, and serve as a key operational authority during emergency activations. The impact of this role will be seen in stronger provincial coordination, more consistent emergency management practices, and improved readiness across Nova Scotia.
Requirements
- Progressively responsible experience in emergency management, public safety, operational leadership, or a related field, with demonstrated ability to operate in complex, high-stakes environments.
- Strong experience leading complex programs or projects across multiple stakeholders or jurisdictions
- Proven ability to build executive-level relationships and influence without direct authority
- Excellent strategic thinking, problem-solving, and decision-making skills
- Advanced communication skills, including briefing senior leaders and coordinating partner engagement
- Demonstrated experience in policy development, operational planning, or systems improvement
- High level of independent judgment, initiative, and ability to manage competing priorities
Nice To Haves
- Incident Management Team (IMT) experience or certification
- Emergency operations centre (EOC) leadership experience
- Intergovernmental or interprovincial coordination experience
- Change management or organizational transformation experience
- Experience working with first responders, critical infrastructure, or search and rescue organizations
- French language proficiency
Responsibilities
- Lead and manage strategic provincial programs and initiatives, including the Regional Operations Response Plan, Incident Management Team (IMT) Program, interprovincial mutual aid planning, and technology initiatives such as drone operations
- Serve as the primary province-wide liaison between the Provincial Coordination Centre (PCC) and Regional Operations
- Build and maintain executive-level relationships with partner agencies, government departments, NGOs, first responders, and critical infrastructure providers
- Coordinate provincial emergency management planning and ensure alignment between regional and departmental priorities
- Provide senior-level advisory support to the Director on operational matters, policy development, and system improvements
- Lead the department’s involvement in specialized emergency response programs delivered in partnership with municipal, provincial, and federal agencies.
- Support program governance, funding oversight, training standards, operational policies and procedures, inter-agency agreements, and continuous improvement of response capabilities across Nova Scotia and Atlantic Canada.
- Monitor and evaluate program performance across six regions, using key performance indicators to drive consistency and improvement
- Lead after-action reviews following major emergencies and track implementation of recommendations
- Develop and deliver standardized communications and public engagement materials in collaboration with Communications
- Coordinate budgets, forecasts, financial reporting, and procurement for province-wide programs
- Act as a key operational leader during REOC or PCC activations and serve as operational lead in the Director’s absence, when required
Benefits
- Defined Benefit Pension Plan
- Health
- Dental
- Life Insurance
- General illness
- Short and Long Term Disability
- Vacation
- Employee and Family Assistance Programs
- Career Development with access to learning, leadership programs, and professional growth opportunities
- Engaging workplace where employees feel valued, respected, and connected
- Meaningful work with direct impact on public safety and community resilience
- Diverse career paths across the Nova Scotia Public Service
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
