Provider Support Specialist

RIVER VALLEY CHILD DEVELOPMENT SERVICES INC • Charleston, WV

1d • Hybrid

About The Position

River Valley Child Development Services Providing quality services and support to children, families, and the early childhood community. Job Description Title: Provider Support Specialist Program: CCR&R FLSA Status: Non-Exempt Worksite: TBD Classification: Full-time Reports to: Supervisor Position Summary: Provide technical assistance and support to providers in relation to processing payments.

Requirements

• Abide by all applicable Federal, State, and local laws, rules, regulations, and policies related to the program and relevant grants.
• Excellent verbal and written communication skills.
• Utilize technology to enter, retrieve, and process information and communicate electronically.
• Excellent interpersonal, negotiation, problem solving, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Act with integrity, professionalism, and confidentiality.
• Work collaboratively.
• Associate’s degree or equivalent from accredited college or university in communications, statistics, business, public relations, human relations, technology, or a related field.
• Successfully clearing the background check process, which may include: criminal background check, education verification, references, drug testing, motor vehicle records, sex offender registry, Child Protective Services check, and federal grants debarred list.
• Adhere to the National Association for the Education of Young Children (NAEYC) Code of Ethics.

Nice To Haves

• Experience in data entry.

Responsibilities

• Process provider payments.
• Perform administrative tasks related to supporting providers in the Child Care Resource and Referral (CCR&R) region.
• Participate in ongoing monitoring and continuous improvement activities.
• Train or provide technical assistance to providers on the payment process and enrollment/orientation to the child care system.
• Compile and submit reports within established timelines.
• Respond to any inquiries within a timely manner.
• Participate in all required committees, conferences, meetings and training relevant to the program and/or agency.
• Any other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree