Provider Support Assistant - Duke Sports Sciences Institute

Duke Careers•Durham, NC

1d•Onsite

About The Position

We are seeking a Provider Support Assistant to perform administrative responsibilities in support of one or more physician(s) and/or advanced provider(s) at the Duke Sports Sciences Institute.

Requirements

High school diploma or equivalent education required.
One year of clerical, office support, or related experience is required; or an equivalent combination of relevant education and/or experience.

Responsibilities

Answer telephone, take and deliver messages to physicians, nurses and others.
Report obtained medical information from patients and referring physicians accurately, completely and timely.
Disseminate messages according to practice communication standards.
Schedule or arrange activities effectively; make and confirm travel arrangements as necessary; make appointments.
File and retrieve records in accordance with established procedures and filing systems; research lost or missing records in accordance with established procedures.
Perform clerical and typing tasks involved in processing varied office materials such as form letters, requisitions, memoranda, and reports or summaries.
Perform various appointment and access-related duties to include, but not limited to, scheduling, canceling, rescheduling, general appointment information, and directions.
Utilize multiple technology applications and systems to perform scheduling tasks such as Maestro Care (Epic).
Coordinate services across multiple Duke Health locations, departments and providers.
Professionally and effectively, communicate verbally and in writing with patients, referring providers, colleagues, and Duke Providers.
Send and collect referrals, patient records, and other documentation as requested by provider(s).