Provider Strategy & Partnerships

Forus•New York, NY

2d•Onsite

About The Position

As a member of our Provider Growth team, you will own relationships with healthcare organizations using our platform and help drive their long-term success. You will work directly with clinicians, staff, and executives at some of the largest provider groups in the country — ensuring that they onboard smoothly, see value quickly, and expand over time. This role blends relationship management with growth strategy, operations, and product insight. You will analyze adoption and retention patterns, shape how we scale across new specialties and workflows, and help unlock value for both providers and their patients. You will also work closely with product, ops, and engineering to bring real-world feedback into how we build. Your work will directly impact how many patients get the support they need and how fast we can scale. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Forus' success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.

Requirements

3-8+ years of experience working on a team that required analytical problem-solving, operational rigor, and outcome ownership (e.g., fast-growing startup, consulting, finance, a 0 -> 1 business line at a high-performing organization)
A strong sense of user empathy, especially for providers and staff juggling high workloads (familiarity with healthcare workflows, provider practices, or EHRs is a big plus)
Comfort with ambiguity and context switching; you can roll up your sleeves and figure things out fast
Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships
Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals
High NPS with your former teammates

Responsibilities

Own relationships with key provider organizations — serving as the strategic point of contact for adoption, engagement, and growth
Analyze account performance data (activation, usage, retention) and translate insights into concrete priorities
Develop and execute expansion strategies within existing accounts — including new specialties, workflows, and service lines
Drive onboarding and workflow design conversations with providers, staff, and clinical users
Identify opportunities to improve product fit or service delivery — and collaborate with product, ops, and engineering to build the right solutions
Play a direct role in informing roadmap and strategic decisions based on patterns you observe across accounts
Help shape Forus' provider-facing growth motion — including how we scale across new markets and clinical categories