Provider Relations Specialist- IL

The Emily Program • Roseville, MN

1d • Remote

About The Position

The Provider Relations Specialist will cultivate and manage referring provider relationships within a designated territory. This role involves collaborating with the client’s treatment team, both internally and externally, to provide comprehensive care coordination. The specialist will also act as an internal liaison to foster and enhance the experience and outcomes for clients and their families. Key responsibilities include identifying market strategies, building and deepening professional relationships, and optimizing opportunities to expand The Emily Program’s community impact and patient engagement.

Requirements

• 2+ years’ experience working in sales, business development, or account management.
• Must possess a current, valid U.S. Driver’s License.
• Must have reliable transportation.

Nice To Haves

• Experience working in behavioral health or eating disorder outreach is preferred but not required.
• Experience working with Salesforce or similar CRM tools.
• Clinical background preferred but not required.

Responsibilities

• Demonstrate professionalism in interpersonal, verbal, and written communication skills with colleagues, clinicians, and all referral sources.
• Analyze territory, develop a comprehensive outreach plan, and implement strategies to win back business, retain established and grow existing professional referral database.
• Develop and execute a written quarterly and annual business development plan within the designated territory to meet or exceed targets.
• Conduct face to face meetings with key decision makers to uncover needs, address barriers to treatment and create community partnerships.
• Develop new and emerging referral channels by creating opportunities to increase awareness of our services among providers, to increase program reach.
• Plan/attend conferences/networking events on behalf of The Emily Program.
• Plan and execute presentations and tours, customize them to the target audience.
• Respond immediately to service and referral inquiries and provide support to the referring professional and the family, from the first call through admission, ensuring communication and care coordination.
• Participate in Quarterly field rides with VP, Clinical Outreach.
• Manage expenses and company credit card tasks as designated by supervisor/administrator.
• Perform other duties as assigned.

Benefits

• HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
• Dental insurance (Delta Dental)
• Vision insurance (EyeMed)
• Short-term and long-term disability insurance
• Company-paid life insurance
• 401(k) plan available two months after start date
• Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation
• Generous PTO plan accrues annually
• Seven paid holidays and one floating holiday in addition to regular PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level