Provider Relations PPM II

King County•Chinook Building 401 5th Avenue Seattle, WA

11h•Hybrid

About The Position

The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ+, people with disabilities, veterans, and those with lived experiences. King County's Department of Community and Human Services (OCHS ) provides equitable opportunities for people to be healthy, happy, and connected to community. This position is a member of the team responsible for participating in the development, negotiation and monitoring of contracts with public-funded substance use disorder and mental health treatment provider agencies. This position evaluates contractors' performance related to treatment process and outcomes and monitors for adherence with the Behavioral Health and Recovery Division (BHRD) contracts, and adherence to associated RCWs, WACs and other State and Federal laws, rules, and regulations. This position is also responsible for creating and maintaining long-term relationships with behavioral health providers and supports the development of formal cross system relationships to coordinate care for individuals who are in service in more than one service system.

Requirements

Highly developed organizational skills
Understanding of federal, state and local government mandates related to substance use disorder and/or mental health treatment
Minimum of three years of experience in the areas listed below OR equivalent education and/or experience that provides the knowledge to meet the job requirements
Bachelor's degree and/or an equivalent combination of education and relevant job experience
Experience with and knowledge of the publicly funded substance use disorder and/or mental health treatment system of King County and the state of Washington
Experience with, and an understanding of federal, state, and local government funding, as well as program mandates related to substance use disorder and/or mental health treatment
Demonstrated recent experience providing treatment services to the diverse populations served by the publicly funded treatment systems in the state of Washington
Demonstrated knowledge and recent experience in contract development, negotiation, budget development and management, and policy and/or program development
Demonstrated ability to negotiate terms of contracts or similar formal agreements
Demonstrated experience in gathering and analyzing data for needs assessments, outcomes reports, and quality improvement recommendations and the ability to develop formal reports for professional and community audiences
Demonstrated knowledge of contractor compliance monitoring methods, and quality assurance strategies
Demonstrated knowledge and experience with best treatment practices utilized in the current substance use disorder, mental health or co-occurring disorder services to youth or adults
Demonstrated knowledge of service delivery system payment structures, utilization management strategies and quality management practices including those associated with behavioral health managed care
Ability to coordinate and collaborate with both the youth provider and the adult provider system, as well as a variety of persons from the community and professional agencies, such as medical, ethnic and sexual minority groups, mental health, substance use disorder, and correction or judicial agencies
Demonstrated experience with provider selection processes including development and evaluation of Requests for Proposals, and evaluation of responses
Demonstrated ability to work independently and as a member of a team
Demonstrated verbal communication skills and professional level writing skills
Working knowledge of Word for Windows, Excel, and MS Outlook

Responsibilities

Participate in contract development and negotiation for outpatient, residential or specialized substance use disorder services and programs such as ER services, Detox services, Co-Occurring Disorder Treatment services and/or publicly funded Mental Health Treatment Services
Participate in planning, policy analysis and development
Monitor and provide technical assistance in relation to clinical, fiscal, and administrative compliance of provider agencies with BHRD contracts
Participate in provider selection through the competitive bid processes
Develop Contracts, Amendments, Exhibits, and reports
Lead or participate in compliance review teams conducting compliance and credential review processes of BHRD contractors
Provide ongoing technical assistance and/or training to contractors
Perform needs assessments, utilization and outcome data analysis and quality improvement activities for community-based mental health programs/services and chemical dependency treatment providers
Participate in cross system coordination processes and the development and ongoing evaluation of formal working agreements with allied systems
Perform other related duties as assigned