Provider Relations Network Manager

Delta Dental of Missouri • Sunset Hills, MO

8d • Hybrid

About The Position

Delta Dental of Missouri is seeking a Provider Relations Network Manager, a
dynamic leader with 5+ years of experience in the dental, insurance, or
financial services industries. If you excel at problem-solving, have a proven
track record of coaching teams to achieve results, and are ready to make an
impact, apply today!

Requirements

• 5+ years’ experience in the dental industry, insurance or financial services field preferred
• 5+ years’ leadership experience
• Experience providing coaching, feedback or mentorship to team members
• Advanced problem-solving and decision-making abilities
• Exceptional verbal and written communication skills
• Detail-oriented with a commitment to accurate documentation

Responsibilities

• Provides strategic leadership to the department to expand and retain members of the provider network through exceptional provider experiences.
• Provides coaching and development to Provider Relations Representatives.
• Tracks and analyzes short-term and long-term key performance indicators (KPIs) to ensure team success in meeting annual goals.
• Identifies opportunities for process improvement and implements changes to enhance efficiency and effectiveness.
• Supports PR Representatives in building relationships and resolving issues with escalated, complex or high priority providers.
• Participates as a strategic member on project teams and task forces for company initiatives.
• Develops relationships with managers of other departments to ensure strong collaboration and resolve process challenges.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees