Provider Relations Coordinator

OPTIMAL HOME CARE INC•Denver, CO

2d•Hybrid

About The Position

The Provider Relations Coordinator represents Optimal Home Care in the community, focusing on building, growing, and developing a territory through increased referrals and business relationships. The primary objective is to achieve sales goals and increase overall revenue by educating the community about home care alternatives and their benefits, providing in-service programs to healthcare professionals, and acting as a liaison between the agency and its referral sources. This role involves soliciting referrals, advocating for patient rights, and serving as a customer service liaison. The coordinator will also participate in community programs, act as a role model, and perform various assigned projects and research to support agency operations and emergency preparedness.

Requirements

High School Diploma or G.E.D. required
Prior sales and industry experience
Good computer and organizational skills
Possesses adequate and effective interpersonal skills
Effective written and verbal communication skills

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Educates the community about home care alternatives and its benefits.
Provides In-service programs to healthcare professionals about other healthcare alternatives that are cost-effective and produce good outcomes.
Acts as a liaison between the agency and its referral sources.
Solicit referrals from new and existing referral sources.
Continue to build territory and business relationships.
Advocates for patient rights and handles referral source’s issues within their scope of responsibility.
Acts as a customer service liaison to referral sources.
Participates in community programs to help educate and empower the community of their rights.
Services as a role model for employees and maintains a professional image at all times.
Performs projects that may be assigned by leadership.
Performs research and prepares agency reports.
Participates in agency’s training and development programs.
Other duties as assigned.
Complies with agency policies and procedures as well as employee handbook containing human resources policies.
Other duties / responsibilities that support the agency’s core values of Commitment, Advocacy, Respect, and Excellence.
Completes emergency preparedness training as identified as appropriate for this employee level.
Participates in exercises and drills for emergency preparedness, as required.
Other duties and tasks as assigned by the Optimal Home Care Emergency Command Center communication tree in the event of a local, regional or national emergency and/or disaster.