Provider Relations Consultant

Emory Healthcare•Tucker, GA

1h•$46 - $55•Hybrid

About The Position

The Provider Relations Consultant develops and executes a referral development strategy to increase referral volumes and revenue within a defined region. The role builds and maintains relationships with referring providers and facilities, both internally and externally, and supports referral integration and provider relations across the healthcare system through strategic planning, marketing implementation, barrier resolution, and collaboration with operational teams. The position leads business-to-business outreach, develops data-driven quarterly sales plans, and tracks performance using reporting and CRM tools. It also serves as a liaison between referring physicians and Emory Healthcare providers, addressing clinical or operational issues and supporting system-wide growth initiatives. This is a hybrid employee role, splitting time between remote work and work in the office. Travel between operating units may be required.

Requirements

Bachelor's degree in Marketing, business, healthcare, or a related field.
At least 3 years of experience in healthcare, sales, liaison work, or a related area.
Deep understanding of healthcare market dynamics, physician alignment models, and strategic partnerships.

Responsibilities

Develop and implement referral development plans targeting providers and facilities to positively impact revenue.
Focus on internal and external referral sources to increase referral volumes.
Build relationships with community and Emory physicians to improve access and referral patterns.
Maintain existing relationships and establish new relationships with referring providers.
Bridge referring physicians and Emory Healthcare providers to improve physician relations.
Resolve clinical or operational issues encountered by referring providers.
Develop and execute business-to-business marketing and sales plans targeting referring physicians.
Lead the strategy, planning, and execution of marketing activities that support referral growth.
Develop and use databases to track referring physician demographics, trends, and other relevant data.
Create quarterly sales plans and reports based on volume data from claims tools and EPIC dashboards.
Track activities and results using a Physician Relationship Management (PRM) tool and generate performance reports.
Work with operations teams to identify and remove barriers to growth.
Collaborate across the business development team to support system-wide growth efforts.
Track and follow up on open issues or escalations to ensure timely resolution.
Lead strategic initiatives that enhance referral integration across the system.
Identify growth goals by specialty or subspecialty to drive financial performance.
Perform other duties as assigned.