Provider Relations Associate Analyst - Cigna Healthcare - Remote
The Cigna Group
•$23 - $36•Remote
About The Position
Delivers basic technical, administrative, or operative Provider Relations tasks. Assists in the implementation of procedures and/or activities related to the credentialing, re-credentialing and the retention of network providers. Understands simple instructions and procedures. Maintains provider profiling system and communicates with providers by phone regarding contractual inquiries and/or credentialing status and information. Performs duties under direct instruction and close supervision.
Requirements
- High School Diploma or Equivalent
- Excellent verbal and written communication skills; ability to speak clearly and concisely.
- Strong interpersonal skills, establishing rapport and working well with others.
- Strong customer service skills
- Computer proficiency, willing to learn new systems
- Ability to work in a goal orientated environment
- Ability to meet high standards for attendance
- Internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Nice To Haves
- Previous Outbound or Inbound Call Center experience.
- Prior experience working in a dental or medical healthcare environment.
- Basic healthcare terminology.
- Experience in a virtual working environment.
Responsibilities
- Maintain provider profiling system
- Communicate with providers by phone regarding contractual inquiries and/or credentialing status and information
- Assist in the implementation of procedures and/or activities related to the credentialing, re-credentialing and the retention of network providers
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Well-being and behavioral health programs
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- A minimum of 18 days of paid time off per year
- Paid holidays
- Leaves of absence
- Annual bonus plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
