Provider Recruitmen and Engagement Specialist

Gainwell Technologies LLC•Roseville, CA
•$70,304 - $85,000•Hybrid

About The Position

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Provider Recruitment & Engagement Supervisor oversees a team responsible for recruiting, engaging, and retaining dental providers participating in California’s Medi-Cal Dental program. This role leads provider outreach strategies, monitors program effectiveness, develops client-facing reporting, and serves as a key liaison between providers, clients, and internal stakeholders. The ideal candidate combines leadership experience, provider network knowledge, analytical skills, and a passion for improving provider participation and engagement.

Requirements

  • 3 to 5 years of experience in healthcare, dental insurance, managed care, provider network management, provider relations, provider recruitment, outreach, communications, or a related field.
  • 2+ years of supervisory, team leadership experience.
  • Experience developing reports, presentations, executive summaries, and client-facing communications.
  • Strong analytical skills with experience interpreting data, tracking performance metrics, identifying trends, and developing recommendations.
  • Experience using CRM platforms, outreach tracking systems, databases, and reporting tools.
  • Excellent written and verbal communication skills with the ability to interact effectively with providers, clients, and leadership teams.
  • Experience managing multiple priorities, projects, and deadlines in a fast-paced environment.

Responsibilities

  • Lead and develop a team responsible for provider recruitment and engagement activities, fostering a culture of accountability, collaboration, and continuous improvement.
  • Oversee initiatives designed to recruit, engage, and retain Medi-Cal Dental providers throughout California.
  • Monitor outreach and engagement efforts, evaluating program effectiveness and recommending enhancements based on performance metrics, stakeholder feedback, and program objectives.
  • Direct the development of routine and ad hoc reports, dashboards, executive summaries, and presentations for clients and leadership.
  • Analyze provider recruitment and engagement trends, translating complex data into actionable insights and recommendations.
  • Ensure reporting deliverables are accurate, timely, and aligned with contractual requirements and client expectations.
  • Serve as a primary point of contact for provider outreach, recruitment, engagement initiatives, and reporting activities.
  • Collaborate with internal departments, clients, providers, and community partners to support network growth and provider participation goals.
  • Drive process improvement initiatives that enhance operational effectiveness, reporting accuracy, and provider experience.
  • Support strategic projects and special initiatives related to provider network development and engagement.

Benefits

  • flexible vacation policy
  • 401(k) employer match
  • comprehensive health benefits
  • educational assistance
  • leadership and technical development academies
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