Provider Education and Engagement Specialist - Remote

UnitedHealth Group•La Crosse, WI

16h•$72,800 - $130,000•Remote

About The Position

The Provider Education and Engagement Specialist supports provider network success by creating, delivering, and maintaining educational resources, training programs, and engagement initiatives. This role ensures providers are informed about policies, procedures, and program requirements to promote collaboration and consistency across the network. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Requirements

Demonstrated understanding of healthcare operations, program processes, and regulatory requirements
Demonstrated proficiency in Microsoft Office Suite and virtual training platforms (e.g., Teams)
Demonstrated skills in analytical thinking, problem-solving, and time management in fast-paced environments
Demonstrated ability to work independently and collaboratively, manage multiple priorities, and meet deadlines with accuracy and professionalism
Demonstrated ability to perform detailed work with a high degree of accuracy

Nice To Haves

Experience supporting provider networks within government-contracted healthcare programs
Demonstrated familiarity with provider portals and healthcare data tools
Proven ability to tailor education and communication strategies to diverse provider audiences
Proven excellent verbal and written communication, presentation, and interpersonal skills across diverse teams and organizational levels
Demonstrated bilingual or multilingual capabilities

Responsibilities

Develop, deliver, and maintain educational resources, training programs, and engagement initiatives to support provider network success
Ensure providers understand policies, procedures, and program requirements to promote collaboration and consistency across the network
Conduct live and virtual training sessions and maintain and reference materials
Collaborate with internal teams to ensure educational content reflects current policies and operational updates
Serve as a point of contact for internal provider education and support, addressing questions and facilitating resolution of operational issues
Organize provider engagement events such as webinars
Create and distribute provider newsletters and updates
Support initiatives to improve provider satisfaction, retention, and alignment with network goals