About The Position

An established medical clinic in Williamsburg is looking for a Provider Operations Manager to own the full scope of administrative and operational management for its NP and PA team. This is a hands-on leadership role covering everything from credentialing and compliance to scheduling and payer issues — and eClinicalWorks experience is a hard requirement.

Requirements

  • Hands-on eClinicalWorks (eCW) experience (required)
  • Background in healthcare operations, practice management, provider relations, or healthcare leadership
  • Experience managing providers and/or healthcare staff
  • Strong understanding of credentialing, documentation compliance, and payer processes
  • Excellent organizational, leadership, and communication skills

Responsibilities

  • Lead day-to-day operations across the provider team
  • Manage provider schedules and performance expectations
  • Serve as the primary liaison between providers, leadership, and administrative staff
  • Manage provider onboarding, credentialing, and enrollment
  • Gather and maintain required documentation for new and existing providers
  • Ensure documentation compliance and adherence to regulatory requirements
  • Oversee claim, payer, and insurance-related operational issues
  • Utilize eClinicalWorks (eCW) to manage and support provider operations
  • Drive process improvements across operational workflows
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