Provider Network Representative

TEKsystems•Atlanta, GA

4d•$24 - $24•Remote

About The Position

This role involves managing contract-related communications, processing submissions, and ensuring efficient workflows. The ideal candidate will excel in handling inquiries, managing email buckets, and supporting claims and network processes.

Requirements

High School Diploma or GED required
Minimum of 1 year in a dental office environment or dental payer
Strong customer service skills.
Strong organizational, prioritization, and time management skills.
Detail-oriented with the ability to work independently and meet objectives.
Intermediate knowledge of Microsoft Office Suite.
Ability to utilize available resources to research issues and follow through until resolved.
Strong verbal and written communication skills in English

Nice To Haves

Bachelor’s degree preferred.
Knowledge of dental terminology is highly preferred.
Knowledge of dental terminology, credentialing, and provider contract processing is highly preferred.
bilingual skills are a plus

Responsibilities

Handle contract-related emails and ensure processes are followed accurately.
Manage incoming inquiries, categorize them appropriately, and distribute them to the relevant teams or individuals.
Process submissions from providers.
Oversee and manage email, ensuring timely responses and organization of communications.
Assist in reprocessing claims as needed to support network operations.