Provider Navigator

Child Care Resource Center • Palmdale, CA

11h • $25 • Hybrid

About The Position

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing! This full-time position offers a hybrid work environment that includes in-office, remote and community based responsibilities.

Requirements

• Associate’s Degree in Early Childhood Education, Human Services, Social Work, Psychology or a related field; or any combination of education and experience which would enable the candidate to successfully perform the functions of the positions.
• Minimum of 3 years of relevant work experience working with children and families, including direct experience supporting children ages birth to five.
• Must have strong knowledge of general office procedures and demonstrate excellent organizational and computer skills specifically in Microsoft Word, Excel, PowerPoint and Outlook.
• Highly skilled at data entry with accuracy and efficiency
• Demonstrated effective customer service to quickly establish and maintain cooperative and effective professional relationships, build trust and rapport in a limited time.
• Demonstrate effective skills in group facilitation, managing teams/groups, organizational dynamics, and consensus building.
• Excellent project management skills to balance multiple priorities with proven ability to anticipate challenges, solve problems and maintain a calm demeanor in high-pressure situations.
• Excellent collaboration skills to honor social, cultural and ethnic diversity of clients in order to maintain cooperative, diplomatic working relationships with co-workers, supervisors, and the community.
• Work collaboratively and cooperatively as part of a team with colleagues and staff within the Agency as well as other agencies as required for effective program implementation.
• Strong interpersonal skills; the ability to honor confidentiality, and work sensitively and supportively with clients.
• Excellent adaptability skills to be flexible, innovative and adapt to the changing needs of the department/agency.
• Excellent organizational and communication skills; ability to successfully engage with others one-on-one and in group settings.
• Strong work ethic and problem solving skills with the ability to work independently and as part of a team.
• Adherence to confidentiality, including HIPAA and PHI, in accordance with Agency policy and legal requirements.
• Adherence to technological security in accordance with Agency policy and legal requirements.
• Background check required.
• Live Scan Clearance / DOJ Fingerprinting
• Health Clearance
• MVR / DMV clearance in accordance with CCRC’s liability insurance provisions
• Child Development Permit
• CPR / Pediatric CPR certification
• Federal Debarment Checks

Nice To Haves

• Bachelor’s Degree
• Bilingual preferred. Ability to converse, write and/or translate in English and Spanish in order to convey program information in the native language of the family.

Responsibilities

• Provider Assessments 30%
• Documentation & Data Collection: 30%
• Provider Support & Service Referral 30%
• Reporting & Integrity 10%
• Attend and participate in various designated meetings and events.
• Support other projects, initiatives, and agency efforts as requested.
• Perform other duties as assigned.

Benefits

• Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree