Provider Market Sr Director Strategic Initiatives - Remote

UnitedHealth Group•Washington, DC

1d•$134,600 - $230,800•Remote

About The Position

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. Optum, part of UnitedHealth Group (NYSE: UNH), is a leading information, technology-enabled health services, and software business dedicated to helping make the health system work better for everyone. We work with governments, employers, partners, and providers to care for over 146 million people and share a vision of a value-based system of care that provides compassionate and equitable care. With more than 190,000 people worldwide, Optum delivers intelligent, integrated solutions that help to modernize the health system and improve overall population health. At OptumInsight (OI), we champion continuous innovation to provide software, network, and data analytics, technology-enabled services, advisory, and revenue cycle management offerings to help make health care work better for everyone. UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high quality care. Our mission calls us, our values guide us, and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Requirements

5+ years in some combination of sales/sales enablement and/or account management and/or consulting and/or P&L management experience
5+ years of experience working with clients; building client relationships, issue management and resolution, client communication
Proven experience and expertise in healthcare, particularly with providers/ payviders
Proven exceptional communication, critical thinking, leadership and organizational skills
Demonstrated success in managing within a matrix environment - driving accountability and influencing within direct and indirect/matrixed spheres of control
Interest in, and demonstrated experience with, process improvement and methodology development

Nice To Haves

Experience in human capital/people management, budgeting, project management, operations and strategy
Experience supporting Optum Markets (Payers, Employers, Providers, Federal/State government, Emerging Markets) or Product Organization
Experience working across UHG, Optum and/or UHC lines of businesses
Experiences across Analytics, Care Continuum Delivery, ITO and Revenue Cycle services for Providers
Direct experience working with product and technology teams
P&L experience
Proficient skills and knowledge of servant leadership, resilience, resourcefulness, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
Proven application of change management methodologies

Responsibilities

Strategic market-based projects and initiatives as identified within the market, examples include: Market specific detailed planning and ongoing updates to these plans; per market covering $1B+ in annual revenue, 5k+ clients, and $1B+ TCV growth
Refine capital investment plans in collaboration with product and operations leaders, ongoing engagement on outcomes of capital achievement plans
Develop and engage across all market teams on MBO target setting, path to achieve, hold market accountable to achievement
Identify market opportunities and engage with executive leadership to act on these opportunities - deep understanding of players, trends, competitors/vendors in seat for key offerings across the market
Acting COO of the Provider Solution Sales Organization, serving as a point of escalation for market teams with internal executive leaders (GL 32+/SLT) across operations, product, growth office, and marketing areas of the organization
Provide thought partnership and strategic/tactical leadership to the SVP Sales OI Provider Market and other Senior Leaders around standup and ongoing/steady-state optimization of Sales Organization
Build relationships, drive day-to-day activities across the Solution Sales Organization to identify and resolve risks/opportunities in growth strategy, talent/resourcing gaps, operational improvement gaps and opportunities
Serve as a leadership connection point between Solution Sales-based needs and priorities with central/national “HQ” owners/leaders as well as Market and EPP Leadership
Proactively identify opportunities for ‘standard operating procedure’ development and support redefining the Provider Solution Sales GTM Process
Lead team members across the matrix to develop approaches that increase the value we provide and increase the impact Optum has on the client’s business
Engage across regions to identify and address thematic issues and initiatives
Engage across the market to cross-share client issues, growth opportunities, and build initiatives list to increase overall performance of the market teams
Driving outcomes with internal matrix business stakeholders across Optum to ensure customer centricity, high NPS scores and renewal rates, delivery against customer needs and expectations, profitable growth, and representation for the voice of the customer in our current and future products and technologies
Foster a success-oriented, accountable environment within the company
Effectively represent Our United Culture and demonstrates UHG values internally and externally