Provider Liaison

Child Care Resource Center • Sylmar, CA

37d • Hybrid

About The Position

Under general supervision, the Provider Liaison is responsible for analyzing the provider’s eligibility and documentation in accordance with county and state guidelines. The Provider Support Liaison provides eligibility and documentation assistance, maintains file accuracy, and responds to inquiries from childcare providers regarding requirements and procedures of CCFA programs.

Requirements

• Associate’s degree in the field of Child Development, Social Work, Family Studies, or related field; or High School diploma or equivalent and 2 years of relevant work experience
• Demonstrated proficiency and experience with Windows-based programs and data entry.
• Background check required.
• MVR / DMV clearance in accordance with CCRC’s liability insurance provisions: For positions where driving is required.

Nice To Haves

• Bilingual: Ability to converse, read, write and/or translate in English and Armenian / Spanish in order to provide program information in the client's preferred communication method.
• Experience working with program-eligible families and children, a plus.

Responsibilities

• Supports providers and works with other departments to ensure providers eligibility, enrollment, and documentation maintenance related to CCFA programs comply with county and state guidelines.
• Provider Processing (50%)
• Customer Service (30%)
• Data Entry and Administration (20%)

Benefits

• Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree