Provider Engagement Specialist III

Imagine Pediatrics•Baton Rouge, LA

8d•$75,000 - $90,000•Remote

About The Position

Imagine Pediatrics is a tech-enabled, pediatrician-led medical group that is reimagining care for children with special healthcare needs. They deliver 24/7 virtual-first and in-home medical, behavioral, and social care, collaborating with families, providers, and health plans to overcome barriers to quality care. They aim to enhance existing care teams by providing an additional layer of support with compassion and creativity, focusing on children with medical complexity. The Provider Engagement Specialist III (PES) will work collaboratively with providers in markets where Imagine Pediatrics has contracts to further the mission of increasing safe days at home by delivering care for medically complex children. As part of the Network Development team, the PES will develop and manage positive, long-term relationships with physicians and groups serving specialty populations. The role involves serving as an ambassador and representative of Imagine Pediatrics in their territory, with the goal of enrolling eligible patients and their families in the app-based care model. The PES will manage provider relationships, drive engagement within their assigned territory or market, and potentially focus on specialized populations. They will execute strategic initiatives, support providers, coordinate events, and address day-to-day operational needs. The role requires acting as the primary point of contact for providers and community organizations, providing input on central engagement strategies based on on-the-ground experience, and independently handling day-to-day challenges and decision-making, escalating broader issues to the Director. Collaboration with providers, care teams, and local community organizations to drive brand recognition is key. The PES will identify additional engagement opportunities by independently pulling data from Tableau to share with PCPs and mentor new and associate-level team members. Meeting and exceeding monthly engagement targets and traveling within territory and market for team member support and relationship building are also core responsibilities. The role also involves independently developing and maintaining relationships with health plans.

Requirements

Passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support they deserve.
Dynamic personality and a knack for developing good interpersonal relationships.
Comfort with scientific terminology and ability to seamlessly move through various medical environments, such as hospitals, doctors' offices and pharmacies.
Familiarity with several types of providers (e.g., Physicians, Physician Assistants, Nurse Practitioners); pediatrics preferred, but not required.
6+ years of related experience in sales, direct marketing, or market development in a medical or healthcare field.
Proficient in Microsoft Excel, Word, and PowerPoint required.
Proficiency with Customer Relationship Management (CRM) software preferred.
Access to reliable transportation.

Nice To Haves

Bilingual in Spanish highly preferred for this role but not required.

Responsibilities

Manage provider relationships and drive engagement within your assigned territory or specific market and/or focus on a specialized population.
Execute strategic initiatives, including supporting providers, coordinating events, and addressing day-to-day operational needs and decisions.
Act as the primary point of contact for providers and community organizations in your territory.
Provide input on central engagement strategies from on-the-ground experience.
Independently handle day-to-day challenges and decision-making and work with the Director on broader, systematic challenges.
Work closely with providers, care teams, and local community organizations to drive brand recognition.
Identify additional engagement opportunities by independently pulling data from Tableau to share with PCPs.
Mentor and support new and associate-level team members.
Meet and exceed established monthly engagement targets.
Travel within territory as well as within market for team member support and relationship builds.
Independently develop and maintain relationships with health plans.

Benefits

Base salary range of $75,000 - $90,000
Quarterly bonus incentive
Competitive company benefits package
Eligibility to participate in an employee equity purchase program (as applicable)
Competitive medical, dental, and vision insurance
Healthcare and Dependent Care FSA
Company-funded HSA
401(k) with 4% match, vested 100% from day one
Employer-paid short and long-term disability
Life insurance at 1x annual salary
20 days PTO + 10 Company Holidays & 2 Floating Holidays
Paid new parent leave