Provider Data Management Specialist

Imagine360 • ,

1d • $40,000 - $50,000 • Remote

About The Position

Imagine360 is seeking a Provider Data Management Specialist to join the team! In the role of Provider Data Management Specialist, you will play a critical part in helping ensure that all inbound provider demographic updates for the Imagine360 networks are addressed and resolved in a timely fashion. This directly impacts the experience of the members, providers, and third-party administrators that use our core product. Ideal candidates will thrive in a fast-paced repetitive task-oriented environment.

Requirements

• Bachelors Degree preferred
• Previous health insurance / network experience preferred
• Previous provider relations or customer service experience preferred
• Strong, effective communicator capable of navigating challenging conversations
• Excellent organizational, interpersonal, presentation, facilitation, and communication skills
• Demonstrated commitment to high professional ethical standards
• Ability to adapt to a fast paced, continually changing business and work environment while managing multiple priorities
• Strong technical, analytical, and trouble-shooting skills
• Excellent follow-through skills, self-motivated and detail-oriented
• Strong organizational skills to manage multiple projects, issues, and priorities effectively and simultaneously, with high level of attention to detail
• Proficient in the MS Office Suite to include MS Word, Excel and Outlook
• Proficient is using Salesforce

Responsibilities

• Manage a queue of inbound requests from contracted providers using email and salesforce.
• Submit request to update provider data system with new demographic information (e.g. new TINs, location change, provider add/terms etc.).
• Respond in a timely manner to physician inquiries regarding status of their request, updates or initial contracting requests for effective dates or other contract/provider related information.
• Ensure all provider data / contracts are researched, located, and assigned quickly and appropriately to our team so it can be updated in relevant systems.
• Ensure organized storage of all relevant provider documents.
• Use effective verbal and written communication skills with teammates internally and doctors externally.
• Foster a service-oriented working environment by having a positive attitude and treating others in a kind and professional manner.
• Other duties as assigned by Director.

Benefits

• Multiple Health plan options
• Company paid employee premiums for disability and life insurance
• Parental Leave Policy
• 20 days PTO to start
• 10 Paid Holidays
• Tuition reimbursement
• 401k Company contribution
• Company paid Short & Long term Disability plus Life Insurance
• Professional development initiatives / continuous learning opportunities
• Opportunities to participate in and support the company's diversity and inclusion initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level