Data Management Specialist

Citizens•Johnston, RI

4h•Onsite

About The Position

We are seeking a Data Management Specialist to serve as a dedicated resource supporting Enterprise Customer Communication (ECC) - Join the Bank (JTB) data needs, with a targeted focus on advancing data provisioning capabilities for our customer communication platforms, Zeta Marketing Platform (ZMP) and Pega.

Requirements

Strong understanding of consumer banking/financial products and associated business processes
Experience in data discovery and analytical work
Proven ability to collaborate effectively, demonstrate initiative, and contribute within a team environment
High level of attention to detail

Nice To Haves

Experience with data exploration using SQL and non-SQL tools and techniques
Background in data design and/or data management
Familiarity with Agile methodologies

Responsibilities

Partner with business stakeholders to gather, define, and maintain data quality requirements and specifications.
Develop deep understanding of data concepts; gather data requirements; define file specifications; design and build data feed processes; and create extract queries.
Design, modify, and develop new or existing data feeds to support the integration of new data metrics and evolving business requirements.
Partner with technology teams to enable scheduling and automation of new data processes.
Support the management of data availability, usability, integrity, security, and privacy across the enterprise.
Establish and maintain process controls to ensure data integrity and operational stability.
Develop and maintain metadata, including data lineage, transformation rules, data dictionaries, ZMP User Guide, ZMP Training, glossaries, and repositories; ensure adherence to naming standards and definitions.
Apply a strong understanding of data models, relationships, mapping lineage, and business rules to support data solutions.
Develop detailed test strategies and plans; perform testing, validation, and quality assurance of data and data management capabilities.
Conduct root cause analysis and resolve data issues impacting data feed processes.
Gather and document enterprise data knowledge using established tools, processes, and workflows to ensure ongoing relevance and accessibility.
Assist in designing, maintaining, and governing taxonomies to ensure alignment with data and content structures.
Contribute to data integration, migration, and change initiatives, ensuring adherence to data standards and governance practices.
Perform ongoing monitoring and support of production data feeds to ensure reliability and performance.