Provider Credentialing Assistant

WVU MedicineBensley, VA
Onsite

About The Position

Provides administrative and operational support to the Provider Support Services Department, with a primary focus on credentialing, provider data management, and compliance processes. This role manages a broad range of administrative responsibilities to ensure efficient departmental operations.

Requirements

  • High school diploma or equivalent.
  • One (1) year of experience in data entry, project coordination/management, or a related administrative role within an office environment.
  • Ability to type at least 35 wpm.
  • Strong attention to detail with the ability to maintain accurate and organized records.
  • Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook; ability to learn new systems and databases quickly.

Responsibilities

  • Supports the maintenance of accurate and up-to-date credentialing records for physicians and allied health staff.
  • Manages and updates with expirable tracking systems for licenses and other time-sensitive credentials, including monitoring deadlines and facilitating timely renewals.
  • Handles correspondence related to credentialing and expirable and assists with data management.
  • Performs data entry and updates information in credentialling systems and spreadsheets.
  • Conducts routine reviews and audits of credential files.
  • Supports oversight of various tracking spreadsheets such as reappointments, locum tenens provider agreements, medical staff requirements, malpractice documentation, and routine enrollment audits as assigned.
  • Research existing data and credential files to extract relevant information and accurately input into tracking systems and databases.
  • Ability to research and interpret state licensure requirements, including applicable laws, regulations, and renewal timelines, and organize findings into clear reference materials to support ongoing provider compliance and credential maintenance.
  • Prepare reports, meeting materials, and correspondence, ensuring timely and professional communication.
  • Contributes to process improvement initiatives by identifying opportunities to enhance efficiency and streamline workflows.
  • Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment.
  • Maintains confidentiality of sensitive provider information.
  • Ability to identify basic discrepancies in data.
  • Demonstrates willingness to learn credentialing processes and systems.
  • Performs additional duties and special projects as assigned.
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