Prototype Solutions & Technical Support Technician

Stellantis • Auburn Hills, MI

12d

About The Position

The Prototype Solutions & Technical Support Technician supports the deployment, operation, maintenance, and ongoing technical support of prototype equipment, test assets, and vehicle development projects. The role provides hands-on assistance to engineering teams and end users to help ensure prototype systems remain reliable and operationally ready. The technician works closely with engineers, project teams, and stakeholders on prototype development, testing, troubleshooting, and technical operations across multiple locations. The position requires availability to work any shift and is union-mandated.

The work takes place across workshops, laboratories, garages, prototype vehicles, and office environments. It involves frequent hands-on work with prototype hardware and test equipment, occasional lifting of equipment and materials, and regional travel between sites.

Requirements

• Associate degree in Electronics/Electrical Engineering or a related technical field.
• At least 2 years of experience supporting prototype systems, testing activities, laboratory environments, or embedded systems.
• Valid driver's license and ability to travel between customer, engineering, or testing sites.
• Authorization to work in the United States.
• Proficiency with MS Office and Google Suite applications.
• Ability to work any shift; the work is union-mandated.
• Strong knowledge of electrical, electronic, and wiring systems.
• Familiarity with embedded electronics and vehicle communication networks.
• Experience using automotive diagnostic and troubleshooting tools.
• Ability to perform technical measurements, testing, fault isolation, and root-cause analysis.
• Ability to read and interpret technical documentation, schematics, and wiring diagrams.
• Proficiency with standard computer tools and technical reporting systems.
• Ability to work in workshop, laboratory, garage, prototype vehicle, and office environments; frequent hands-on work with prototype hardware and test equipment; and occasional lifting of equipment and materials.

Nice To Haves

• Ability to adapt quickly to changing projects and technical environments.
• Strong organizational skills and ability to manage multiple priorities simultaneously.
• Excellent troubleshooting and problem-solving abilities.
• Customer-focused mindset and strong service orientation.
• Ability to work independently while collaborating effectively within cross-functional teams.
• Strong attention to detail and commitment to performance and quality.
• Flexibility, mobility, and willingness to support urgent operational needs.

Responsibilities

• Support engineers during design, development, integration, and validation phases of prototype projects.
• Procure, prepare, install, configure, and commission prototype hardware and equipment.
• Perform technical modifications, adaptations, repairs, and upgrades to maintain prototype functionality and availability.
• Prepare, operate, and maintain prototype vehicles, test benches, and associated equipment.
• Conduct technical testing, measurements, inspections, and first-level diagnostics.
• Travel between regional sites as required to maintain operational continuity and support deployed prototype assets.
• Provide Level 1 and Level 2 technical support to engineers, project teams, and end users.
• Troubleshoot electrical, electronic, and embedded systems issues and implement corrective actions.
• Document testing activities, maintenance actions, and technical findings.
• Contribute to continuous improvement of prototyping tools, equipment, methods, and operational processes.
• Ensure compliance with safety procedures and company standards.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree