Protocol Specialist

Xpress Wellness Urgent Care • Oklahoma City, OK

17h • Onsite

About The Position

The Protocol Specialist is responsible for many functions in RCM. This role involves promoting products, services, and content over webchat features in a manner consistent with the organization's brand and online strategy. The specialist will also be responsible for scheduling online posts across multiple platforms, developing new digital engagement strategies and campaigns, and collaborating with coworkers to ensure brand consistency. Additionally, this role will help develop strategies for current and existing products, launches, promotions, and corporate cultural events, and manage communications for events.

Requirements

• High School diploma and/or equivalent combination of education and experience
• 12 months experience in Medical Billing, Medical Collections or Medical Billing Systems.
• Experience with traditional insurance plans, HMO/PPO’s, Medicare, Medicaid, and Worker’s Comp.
• Ability to use 10key by touch
• Able to type 45 wpm
• Basic Microsoft Excel and Word knowledge
• Medical billing knowledge
• Read EOB's (Explanations of Benefits)
• Analytical skills
• Organizational skills
• Must be able to see with corrective eye wear
• Must be able to hear clearly with assistance
• Able to handle emergency or crisis situations.

Responsibilities

• Promoting products, services and content over webchat features, in a way that is consistent with an organization's brand and online strategy
• Scheduling online posts using multiple platforms.
• Developing new digital engagement strategies and campaigns
• Collaborating with coworkers to ensure branding is consistent.
• Help develop strategies for current and existing products, launches, promotions, and corporate cultural events.
• Manage communications for events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED