Protective Services Specialist 2 (PCN 20-8683)

State of Alaska • Anchorage, AK

8h • Onsite

About The Position

The Alaska Department of Corrections, Division of Health and Rehabilitative Services, is hiring a Protective Services Specialist 2 in Anchorage, Alaska. The position provides services supporting reentry and addresses the needs of people transitioning from incarceration. The specialist engages individuals before and after release, supports continuity of care, makes referrals to programs and resources, and provides direct assistance as needed. The role works with community partners and DOC staff to coordinate services, share information, strengthen statewide partnerships, and contribute to service delivery and new reentry initiatives.

The position advances HARS’s mission to provide timely, evidence-based care and rehabilitative services through a multidisciplinary approach grounded in professionalism, quality, and safety. Its work promotes successful reentry and reduced recidivism while contributing to safer facilities, improved outcomes, and responsible stewardship of public resources.

The position is based in a DOC office on Bragaw Street in Anchorage. Most duties take place in an office setting, with regular communication and collaboration with facility staff and statewide partners. The work also includes routine statewide travel and on-site visits to correctional institutions, primarily in educational, administrative, and program spaces, with limited inmate contact. Following successful completion of probation, limited telework may be available depending on operational needs and supervisory approval.

Requirements

• Competencies in analytical thinking and problem solving, customer service, integrity and honesty, interpersonal skills, oral communication, and writing.
• Competency-based minimum qualifications may be gained through training in a social science, behavioral science, health science, guidance and counseling, or a closely related field, and/or progressively responsible professional experience providing assistance, information, or referrals to the public related to social services, health care, or legal services; case management, licensing, or probation services; or care or services to delinquent juveniles.
• Ability to use computers, software applications, databases, and automated systems to accomplish work.
• Must be fingerprinted and pass a criminal history check.
• A Department of Public Safety security clearance is necessary to use the Alaska Public Safety Information Network (APSIN).

Nice To Haves

• Problem-solving skills, including identifying and analyzing problems, evaluating information and alternative solutions, and making recommendations.
• Experience using computers and software applications, databases, and automated systems.

Responsibilities

• Engage individuals before and after release to support reentry.
• Strengthen continuity of care for individuals transitioning from incarceration.
• Refer individuals to programs and resources that promote successful reentry.
• Provide direct support as needed.
• Coordinate service delivery with community partners and DOC staff involved in reentry.
• Share information and strengthen partnerships statewide.
• Use knowledge of community resources and service systems to contribute to ongoing service delivery and new reentry initiatives.
• Communicate and collaborate with facility staff and partners, including through Microsoft Teams, email, and meetings.
• Participate in routine statewide travel and on-site visits to correctional institutions.

Benefits

• Opportunities for professional growth through training, conferences, cross-functional projects, and involvement in educational and vocational initiatives.
• Limited telework opportunities may be available after successful completion of probation, subject to operational needs and supervisory approval.
• Opportunity to collaborate with professionals throughout DOC institutions and potentially travel to correctional facilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed