Protective Services Officer (3pm - 11pm)

NationwideColumbus, OH
$62,500 - $93,500Onsite

About The Position

Nationwide's Technology team is looking for passionate individuals to join their dynamic organization. This role supports a Fortune 100 company in driving innovation and adopting new technologies. The company emphasizes that 'on your side' goes beyond words and that customers are at the center of everything they do. This is a full-time, second-shift position, working from 2:00 p.m. to 11:00 p.m., with two consecutive days off each week. The role is scheduled for 40 hours per week and offers overtime opportunities when available. The Protective Services Officer's primary responsibility is to ensure a safe and secure environment for Nationwide's workforce and visitors by patrolling and responding to incidents in Nationwide-owned buildings and campuses. They will also assist associates with Protective Services and safety-related issues. The ideal candidate is safety-focused, an effective communicator, detail-oriented, and ready to serve and protect associates and the public.

Requirements

  • Availability to work weekends and holidays when needed
  • A valid driver's license
  • High school degree required.
  • Must meet all required training standards and maintain annual firearm licensure and/or taser qualifications required to carry a firearm for a given state.
  • May be required to obtain a concealed carry permit depending upon assignment.
  • Must successfully pass a criminal background check.
  • Must undergo a pre-employment psychological assessment by a health care professional to determine fitness for duty as an armed officer.
  • Must pass a pre-employment physical examination by a health care professional.
  • In addition will be required to successfully pass an annual fitness assessment administered by trained Protective Services staff.
  • Proven knowledge of corporate safety and protective services practices, procedures, and equipment.
  • Must have the ability to learn the use of firearms and safety equipment.
  • Ability to effectively use and maintain a firearm including a handgun and/or taser.
  • Must possess personal computer skills and excellent verbal and written communications skills.
  • Must possess ability to use good judgment, deescalate and provide calm and rational direction.
  • Must be in good physical condition and capable of performing physically demanding tasks in diverse environments.
  • Requires the ability to lift up to 50 pounds (occasionally up to 80 pounds) to a height of six feet, stand for extended periods (up to 8 hours), ride a bicycle up to 10 miles during a shift, and perform movements such as climbing, stooping, bending, kneeling, pushing, and pulling.
  • Must have adequate vision (with or without corrective lenses) to safely use a firearm and perform other essential duties, as well as sufficient hearing to detect conversations, sirens, and radio communications.
  • A criminal check will be done annually for all Protective Services associates.
  • A Motor Vehicle report will be conducted annually.

Nice To Haves

  • Bachelor or technical school degree is preferred.
  • One - three years of related Protective Services experience, law enforcement or military experience desired.

Responsibilities

  • Responds to emergency situations, e.g., issues of workplace violence, violent offenders, associates stranded in elevators, accidents, fires, medical emergencies, crimes in progress, alarm notifications, etc.
  • Assists with emergency procedures and may direct public safety officials.
  • Patrols buildings and campuses on foot, bike, or car to provide physical protective services and safety protection for associates, customers, the public, and property, providing a very high level of customer contact.
  • Responds immediately to radio calls to investigate alarms and emergency situations.
  • May approach suspicious persons, respond to crimes in progress or be involved in other life threatening or dangerous situations.
  • Writes initial loss/stolen or incident reports for claims of loss or situations within the facilities.
  • Conducts follow-up investigations including reviewing documents, video, talking with suspects and victims, etc.
  • Assists management with investigation of these situations.
  • Testifies in court, prepares reports for court, and preserves evidence as needed.
  • Intervenes in situations that pose imminent risk of harm to associates, customers, the public, or property; this may take the form of investigation, reporting, electronic system intervention, physical altercation, or force, including deadly force, possibly using a firearm and/or taser, if necessary.
  • Enforces company protective services and life safety policies.
  • Provides associate escorts to and from facilities.
  • Assists with on-the-job training of new Protective Service Officer (PSO) associates at all locations.
  • Will provide protective services awareness and new hire protective services training to the associate population.
  • Performs courier service to financial institutions for the Nationwide Companies.
  • May perform other responsibilities as assigned.

Benefits

  • medical/dental/vision
  • life insurance
  • short and long term disability coverage
  • paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
  • nine paid holidays
  • 8 hours of Lifetime paid time off
  • 8 hours of Unity Day paid time off
  • 401(k) with company match
  • company-paid pension plan
  • business casual attire
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